Customer reviews from frigidaire.ca
Frigidaire - Gallery 22.2 Cu. Ft. Side-by-Side Refrigerator
Average customer rating
1.5
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
3
0%of customers recommend this product.
(
0 out of
3)
Customer Reviews for Frigidaire - Gallery 22.2 Cu. Ft. Side-by-Side Refrigerator
Customer Rating
1
Junk
on September 1, 2018
Posted by: Anthony
from Nova Scotia
Less than 2 yrs old and we had to change the door seals and the water pump
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jennifer , Online Outreach Specialist, September 5, 2018
Anthony, we are terribly sorry to hear about the concerns you have experienced with your refrigerator. If you are still experiencing any trouble with your refrigerator, please contact us at 1-800-265-8352 for additional assistance.
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Works ok
on July 11, 2019
Posted by: NHash
from Toronto, ON
I bought the whole set (Referigerator, Stove and dishwasher) of Frigidaire Gallery and was disappointed with my purchase. The Refrigerator is always cold, even though I have tried different temperatures. The milk in the top drawer gets frozen and sometimes the dishes on the 2nd drawer also get frozen.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Derrick , Online Outreach Specialist, July 16, 2019
Hello, Nhash.
Thanks for stopping by and sharing your experience with us.
I feel awful to learn about the issue you are experiencing with your fridge.
Are your doors closing and sealing properly?
Are there any tears, or holes on your refrigerator's gaskets?
Is your appliance on a leveled surface?
It is very important for your refrigerator to be level to function properly. If your fridge is not leveled, this may cause your doors to be misaligned and not close or seal properly, which could lead your unit to have cooling, frost, or moisture problems.
I have attempted a connection with you via email to gain more insight into your recent experience.
We appreciate your review and will be glad to use your experience for future appliances.
For any immediate assistance or questions, we can be reached by dialing 1-800-265-8352. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST.
Regards-
Derrick
Thanks for stopping by and sharing your experience with us.
I feel awful to learn about the issue you are experiencing with your fridge.
Are your doors closing and sealing properly?
Are there any tears, or holes on your refrigerator's gaskets?
Is your appliance on a leveled surface?
It is very important for your refrigerator to be level to function properly. If your fridge is not leveled, this may cause your doors to be misaligned and not close or seal properly, which could lead your unit to have cooling, frost, or moisture problems.
I have attempted a connection with you via email to gain more insight into your recent experience.
We appreciate your review and will be glad to use your experience for future appliances.
For any immediate assistance or questions, we can be reached by dialing 1-800-265-8352. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST.
Regards-
Derrick
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Poor ice
on March 20, 2020
Posted by: Rdoud75
from Medicine hat
The ice maker cant decide between crushed or cubed ice doesnt matter what button you push. Btw this is after 1 year.
Response from frigidaire.caBy Keyanna A. , Online Outreach Specialist , March 25, 2020
Hey there, Rdoud75! Thank you for your feedback. We are sorry to hear that you are having this experience. We are happy to help. The solenoid may be frozen in place, which is causing your unit to stay stuck in either the crushed or cubed position rather than switching between both as it should. Be on the lookout for an email for some troubleshooting tips that may help. ~Keyanna
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Terrible Refrigerator
on September 21, 2023
Posted by: joseph30
All the drawers and door shelves cracked after short time , and now after 3 and a half years we had a fire in the wiring which we luckily caught before it spread and burnt down house
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.ca