Customer reviews from startech.com
StarTech.com - USB 3.0 to Dual HDMI Adapter - Black
Average customer rating
3.6
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
15
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
8
Customer Reviews for StarTech.com - USB 3.0 to Dual HDMI Adapter - Black
Customer Rating
4
This Product works as expected - for Windows
on September 25, 2020
Posted by: Dave2
I am using this for work and it is great. I tried to hook it up to my MacBook at home but it is not supported. It would be great if a driver exists for Mac to solve this issue
Written by a customer while visiting startech.com
Customer Rating
5
Great Connector
on December 31, 2019
Posted by: omganesh
Awesome... Out of Imagination... I can now simply connect my two ultra wide monitors with this connector easily... so neat and tidy... no extra power cables...
Written by a customer while visiting startech.com
Customer Rating
1
screen flickering
on October 11, 2021
Posted by: me22
can't get the mouse to stop flickering on both screens. does not happen when HDMI is plugged in directly.
Response from startech.comBy Barrington, Customer Support, October 12, 2021
We are sorry to hear that you experienced difficulty with USB32HD2. This is not expected behavior for our USB to Dual HDMI Adapter.
One of our technical advisors will reach to gather information about your setup, and see if we can help resolve the issue you are seeing.
One of our technical advisors will reach to gather information about your setup, and see if we can help resolve the issue you are seeing.
Written by a customer while visiting startech.com
Customer Rating
2
Watch out for Windows resources
on September 4, 2023
Posted by: wopchop
I've been struggling with this adaptor's use of Windows resources. With dual screen you can see your Window's driver foundation CPU usage jump to 100% depending on the application you are using - or becoming unusable!
Response from startech.comBy Atha, Customer Support, September 8, 2023
Thank you for taking the time to leave a review for our USB32HD2. We are sorry to hear that you experienced difficulty with USB32HD2 as this is not expected behavior for our USB video adapter. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
1
Issues with audio and screens flickering!
on November 27, 2023
Posted by: jpecenka
I've had this for a bit with minimal issues besides not putting out the correct audio. I have both my laptop and this device as default for sound, but this device doesn't play the sounds, only my laptop. I have tried switching settings to fix it, but it doesn't work. Now, when I am running multiple applications, I have 3 screens, it flickers and freezes my entire set up. This happens at least every half hour. For the price of this device, I shouldn't be having issues.
Response from startech.comBy Customer Support, November 28, 2023
Thank you for taking the time to leave a review for our USB32HD2. We are sorry to hear that you experienced difficulty with USB32HD2 as this is not expected behavior for our USB display adapter. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
5
great part worth its price.
on January 20, 2024
Posted by: just me
After 2 months trial this the only part work with me lenovo ideapad gaming 3, I add the part to the usb but it didn't work then I got o the website download and install the drive then restart and every thing work very fine. Highly recommended.
Written by a customer while visiting startech.com
Customer Rating
1
Laptop screen goes off once in a while
on February 15, 2025
Posted by: Joogyuburyu
I used it to connect 2 monitors from the laptop.
It works, but sometimes the laptop screen goes off.
Once disconnecting it, then the laptop screen comes back.
I've confirmed the most updated driver is installed, even re-installed the whole computer with the most Windows 11 update, but it still goes off sometimes.
It works, but sometimes the laptop screen goes off.
Once disconnecting it, then the laptop screen comes back.
I've confirmed the most updated driver is installed, even re-installed the whole computer with the most Windows 11 update, but it still goes off sometimes.
Response from startech.comBy Michelle, StarTech.com Support, February 28, 2025
We are sorry to hear of the issues you are having with our USB32HD2. This is not expected. Our team has reached out to you directly to assist further.
Written by a customer while visiting startech.com
Customer Rating
5
Easy installation, great picture, just awesome
on July 13, 2017
Posted by: Macphoto
Installation of this was so easy. Plugged it in and Windows 10 did its thing and instantly installed the video and audio driver for this device and voila it was up on the screen. Startech gives you instructions for getting this device to work but I did not need them, it just worked. The image quality was good and there was no latency issued that I experienced for basic work.
Great little product !
Great little product !
Written by a customer while visiting startech.com