Customer reviews from Kitchen Aid
KitchenAid - 4-Quart Multi-Cooker - Onyx Black
Average customer rating
4.5
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
135
4 Stars
24
3 Stars
3
2 Stars
8
1 Star
10
90%of customers recommend this product.
(
156 out of
174)
Customer Reviews for KitchenAid - 4-Quart Multi-Cooker - Onyx Black
Customer Rating
1
Follow-up review for Multi Cooker (1st review Nov 3, 2015)
on January 13, 2017
Posted by: SKJ
from San Diego, CA
I was quite happy when Kitchenaide offered to replace my chipped interior pot. BUT SADLY the newer one has also failed... ANOTHER CHIP ON THE FINISH. I have exercised extreme care when using this new pot (No more than 6 times, silicone utensils and hand washing!). I own other Kitchenaide appliances large and small and am SOOO disappointed in the QUALITY of this item!!! I sure wish I had returned this pot after first fail!
No, I would not recommend this to a friend.
Response from Kitchen AidBy September 30, 2017
Dear SKJ, Thank you for providing feedback about your Multi Cooker Insert. I am sorry to learn of your concern. Please email kitchenaid_receipts_usa@kitchenaid.com with the username used to submit your review and your model number. We look forward to hearing from you. Carol S. – The Review Team
Written by a customer while visiting Kitchen Aid
Posted by: Christopher Mehelic
from Hudson FL
Verified Purchase:Yes
I bought a month ago and just used it recently it truly is a great invention slow cooker and high temperature cooker all in one
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
chipped ceramic vessel
on February 3, 2019
Posted by: twinmom11
from kansas
Gender:Female
Hi i bought this on amazon and had such high hopes. i use only kitchen aid silicon utensils with this product to prevent scratching the ceramic pot. Unfortunately the product comes with a metal lid which has scratched up the pot badly. It also comes with a metal steamer basket that scratches up the inside of the pot. This product is no longer functional for me as i don’t like using scratched or knicked cookware for heath reasons. The inside pot needs to be replaced.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, February 6, 2019
Dear twinmom11.
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your Multi Cooker. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 215041603 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your Multi Cooker. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 215041603 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love This
on July 30, 2020
Posted by: 55Sunshine
from Oh
I love this appliance. I just received it and used a lot. It’s great with the stir attachment. Also it’s so beautiful.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Price was just what we wanted to pay
on October 21, 2019
Posted by: Suanne
from California
Gender:Female
[This review was collected as part of a promotion.] Just purchased and am planning to use it this weekend
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Works well, but paint on the pot comes off aftersecond use!!
on January 16, 2017
Posted by: Ruth
from San Antonio, TX
I bought this about two months ago, I am a loyal Kitchen Aid costumer (My whole kitchen appliances are Kitchen Aid) I love the quality of their products. I have to admit that this slow cooker was a disappointment... It works well but the paint on the bottom of the pot started to come off after the second I time I used it... For this price I think KitchenAid should fix this issue with the pot...
No, I would not recommend this to a friend.
Response from Kitchen AidBy September 30, 2017
Dear Ruth, Thank you for providing feedback about your Multi Cooker. I am sorry to learn of your concern. Please email kitchenaid_receipts_usa@kitchenaid.com with the username used to submit your review and your model number. We look forward to hearing from you. Carol S. – The Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Tephlon coating
on December 31, 2019
Posted by: Disappointed555
from Chicago
Apparently, the ceramic coating is Teflon although customer service representatives denied it at the time of purchase. Disappointed, as I choose not to use Teflon coated cookware.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Posted by: Janet M.
from Minneapolis
Verified Purchase:Yes
I've used this multi-cooker several times in the 3 weeks that I've had it and it's performed really well. Much easier to use than I thought it would be. The soup setting is excellent and it walks you through the steps of the process. Homemade applesauce came out great. The rice setting was a little disappointing. It came out dry and was just starting to burn on the bottom at the end of the cycle. I can make better rice on the stovetop with a regular pot. Other than that small complaint, I love it.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid