Customer reviews from lg.com
LG - V30 64GB - Cloud Silver (Verizon)
Average customer rating
4.6
(907 Reviews)
Rating breakdown 907 reviews
5 Stars
626
4 Stars
238
3 Stars
24
2 Stars
8
1 Star
11
95%of customers recommend this product.
(
830 out of
871)
Customer Reviews for LG - V30 64GB - Cloud Silver (Verizon)
Customer Rating
5
on October 30, 2017
Posted by: Pucknhead
from Boston, MA, United States
[This review was collected as part of a promotion.] Still learning everything, smooth operation! Great sound and screen too
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Not the Phone I Expected
on November 20, 2017
Posted by: Broadband Man
[This review was collected as part of a promotion.] Eagerly awaited release and purchase of the LG V30, only to be disappointed in the build quality. Tapping (KnockOn) my LG G2 screen is like tapping on a firm, solid foundation (I liken it to a floor tile, it is that hard). Tapping on the screen of the V30 feels squishy and cheap, more like the trackpad of an inexpensive laptop. Spending this kind of money for a downgrade in screen qulity is hard to accept. And the Android update to 7.0.x is a letdown too.
Functionality is significantly changed and, incredibly, some features of the old OS are gone, like controlling all volume levels with a quick pull-down of the “lampshade.” Now you have to go hunt for the volume levels in settings.
I could not get the fingerprint scanner to work either – it keeps prompting me to clean the lens, which I did twice. Incredibly the phone’s keyboard – even using the much vaunted Gboard – does not support landscape orientation! Rotate it from portrait to use its larger keys and you lose whatever field you are attempting to fill out. It is a maddening experience.
For the cost and aggravation of changing phones, and given the disappointing Android experience with its voice-to-text errors and carried-over software bugs from previous iterations, such as the wrong face and name on an incoming text or call, the V30 is something I could have done without.
The chipset platform makes for a powerhouse smartphone, and the call quality is landline caliber. But they not worth the money. Might return the phone and reactivate my trusty G2.
Pros: Performance
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
1
Response from lg.comBy Chris, Customer Service, December 14, 2017
What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP
Written by a customer while visiting lg.com
Customer Rating
4
Great features
on January 6, 2018
Posted by: Puente
from Houston,Tx
Gender:Male
[This review was collected as part of a promotion.] I'm a Lg loyal buyer most of all,my electronics are lg and my v30 has the best camera people,love my camera in this phine always want to use my camera to take pictures
I would recommend this to a friend!
Design
4
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
5
Manual Video Focus is the best.
on February 16, 2018
Posted by: barraketh
from Harrisburg, Pennsylvania
Gender:Male
[This review was collected as part of a promotion.] This phone is quite good. Although I miss the interchangeable batteries of the LG G-series phones, the battery life on the V30 is good enough that I don't have any complaints.
The camera app is quite good. Manual focus is something I have looked for since my first smartphone, and although other phones have had it for their cameras, this is my first phone with manual focus video and it is excellent. The wide-angle camera is also very nice. I went with a Galaxy S7 between the G5 and this phone and I really missed that wide-angle camera.
My only complaint is price- this bad boy cost more than I have ever spent on a phone, and I'm still a little bitter about it, but it does the things I want it to do.
Design
4
Display
4
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: MMES
from Chicago, IL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good features and hardware make for a satisfactory experience in ownership.
I would recommend this to a friend!
Design
5
Display
3
Camera
3
Battery Life
5
Performance
5
Quality
4
Written by a customer while visiting lg.com
Customer Rating
1
Can't believe they allow this
on April 14, 2018
Posted by: Hapsmig
from kansas
Gender:Male
I really wanted to like this phone. After having the phone just a couple of days, I inadvertently realized that you're able to access numerous functions without even unlocking the phone. Why in the world would they allow this?
No, I would not recommend this to a friend.
Design
3
Display
3
Camera
4
Battery Life
5
Performance
5
Quality
2
Response from lg.comBy Amber, Customer Service, April 16, 2018
Hello and thank you so much for the feedback. We appreciate you taking the time to let us know what did not work out in your experience. We have sent the feedback over to our factory team for review. ^AC
Written by a customer while visiting lg.com
Posted by: wd388
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this about 3 weeks ago and it is awesome! Great Camera and very clear screen. LG, keep up the good work!
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: Rain2015
from Seattle, WA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like LG phones. I had a regular cell phone LG Extravert and liked it. So, I decided to go with a LG smartphone. It's a thin phone and with all it's features, it makes it very convenient to have. It has a nice camera, front and back camera. There are a lot of apps to choose from with this phone.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com