Customer reviews from lg.com
LG - 26.2 Cu. Ft. Side-by-Side Refrigerator
Average customer rating
3.8
(354 Reviews)
Rating breakdown 354 reviews
5 Stars
165
4 Stars
79
3 Stars
38
2 Stars
18
1 Star
54
77%of customers recommend this product.
(
212 out of
277)
Customer Reviews for LG - 26.2 Cu. Ft. Side-by-Side Refrigerator
Customer Rating
1
poor performance
on December 19, 2024
Posted by: MPHD
Poor performance and quality. Major repairs after a few years of minimal use. We’re a family of two, and we’re not really cooking a whole lot. A few months after warranty I’m facing major repair costs.
Response from lg.comBy LG Digital Care Team, December 19, 2024
We’d like to connect with you to explore what options might be available to assist. Please send us a private message on social media @LGUSSupport so we can work together to help resolve this. We'll be here ready to assist you. ^ Diego
Written by a customer while visiting lg.com
Customer Rating
1
Linear compressor fails again
on December 28, 2025
Posted by: Reginald84
Linear compressor failed in March 2024, I got it repaired and it failed again in December 2025.
2 refrigerators full of spoiled dangerous food.
2 refrigerators full of spoiled dangerous food.
Quality
1
Features
1
Value
1
Response from lg.comBy LG, December 29, 2025
Hi, Reginald. Thank you for sharing your experience with your LG Refrigerator. The way you described the repeat linear‑compressor failure and the impact of losing food in two full refrigerators gives us a clear understanding of what you’ve been dealing with. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this cooling and compressor‑performance issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on refrigerator cooling and compressor support:
https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371 ^James
https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371 ^James
Written by a customer while visiting lg.com