Customer reviews from Mattel Shop
Disney - Pixar Cars 3 Ultimate Florida Speedway Track Set - Blue/Gray
Average customer rating
3.4
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
13
4 Stars
7
3 Stars
1
2 Stars
6
1 Star
7
62%of customers recommend this product.
(
20 out of
32)
Customer Reviews for Disney - Pixar Cars 3 Ultimate Florida Speedway Track Set - Blue/Gray
Customer Rating
1
Missing Pieces
on December 25, 2017
Posted by: Pgober
from Van Buren, AR
Putting this together on Christmas Day and we are unable to use it at there is a piece missing and a duplicate piece in its place. Also, I won’t be able to find another to replace it soon as it is sold out everywhere I know of. Sad little 5 year old.....
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel, Consumer Services, December 28, 2017
We're sorry to hear that your set was missing pieces. Our team would be happy to help you. Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: http://fpfami.ly/08d5
Written by a customer while visiting Mattel Shop
Customer Rating
3
Motor issues
on January 2, 2018
Posted by: Adam D
I got this for my son for Christmas because he loves Cars. Jackson Storm is his favorite. However, the motor struggles to continuously propel some cars, especially the heavier racers like Jackson. It's either the motor or this playset eats batteries, which is a shame because it takes 4 D's. Either way, this product doesn't work the way it's advertised to. Very frustrating as he was incredibly excited to pla and it only seemed to function optimally for the first couple of hours.
Response from Mattel ShopBy Mattel, Consumer Services, January 9, 2018
We're so sorry for this! Our Consumer Services Team would be happy to help you! You can find our contact information here: http://fpfami.ly/08d5
Written by a customer while visiting Mattel Shop
Customer Rating
2
Motor shot
on October 17, 2018
Posted by: Wighty
from New York
[This review was collected as part of a promotion.] Son got this for birthday and we have replaced the batteries twice and now the whole motorized system won’t work!!!! My son played with this for hours and for the price of it it has not lasted very long! Very upset with this!!!
No, I would not recommend this to a friend.
Response from Mattel ShopBy Consumer Services, October 18, 2018
This is not the experience we’d like you to have with our products. Please give our team a call at 800-524-8697 for assistance. Support is available Mon.- Fri., from 9:00 a.m. - 6:00 p.m. EST. `
Written by a customer while visiting Mattel Shop
Customer Rating
1
Not what we expected
on January 20, 2018
Posted by: JordanNAdrianasMom
from New Hampshire
We bought this for Christmas and my son was very excited to put this together.. We got over the initial set up (which the blue side pieces were impossible) and tried it out for a Spin. We put the motor setting on the lowest and noticed lightning McQueen didn't even make it past the first turn without either fall off the track or completely stopping. So we decided to do the higher speed, and he made it to about turn three and stopped completely and fell off the track. Luckily we bought other cars dicast cars to test it out. And the same thing happened with each car. Finally they are starting to go around the track but not more than 3 times without them stopping or flying off. The track itself is extremely flimsy.. pieces bend easy.. Falls apart constantly. It is very loud. For the price we paid at Christmas time for this track, I could have bought a better quality track for my son that would be more stable and fun and ACTUALLY be able to have a race on it. This has got to be the BIGGEST waste of money and probably the biggest disappointment for my son.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel, Consumer Services, January 21, 2018
We're sorry for your disappointment and frustration! Our Consumer Services team would be happy to assist you. Our team is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. at 1-800-524-8697.
Written by a customer while visiting Mattel Shop
Customer Rating
5
Cars 3 ultimate Florida speedway track set
on October 27, 2017
Posted by: Mdgearlds
from Glasgow, KY, United States
[This review was collected as part of a promotion.] The Cars 3 ultimate speedway track set is an awesome track set. The huge track makes it feel like your at an actual race track watching the cars zoom around. i liked the fact that everything is label for easy assembly. The only negative thing about this play set is it only comes with one car. So you need to buy additional cars for racing. If your looking for an awesome track racing play set this is definitely one of the best play sets out there.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
5
Great Design and Size! Soooo Worth it!
on December 2, 2017
Posted by: MomOf3Princess
from Lincoln, NE, United States
[This review was collected as part of a promotion.] This track is pretty big in size so it takes awhile to put together, but it's not complicated and it's actually kind of fun! It's so big that 2 or 3 kids easily fit around it to play. The cars can go on the upper or lower tracks and it has a motorized booster that spins the cars around the track really fast, and it REALLY held their attention. It only comes with one car, so you will want to get a couple more to go with it. I have little girls and they have absolutely loved it and played for hours on end with it. The quality is decent for the price and I would definitely recommend it.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
5
Awesome Racetrack!!!
on September 28, 2017
Posted by: hermiewvu
from Pennsylvania
[This review was collected as part of a promotion.] First off, let me say that this racetrack is huge!!! Once you get all the stickers on, it was a breeze to assemble. After my almost 5-year-old son had played with it for over an hour straight, I asked him what he thought of it. His response: "I LOVE IT, I love everything about it!" I think I have been enjoying it as much as he has. It is an awesome racetrack with great attention to detail. The cars stay on the track much better than I would have expected. It is designed to be able to connect to the other Cars playsets and is finished on all sides. I would recommend buying the pit stop playset to go with it since it is designed to fit right inside the speedway.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
1
This is an inferior product
on December 28, 2017
Posted by: MRHORTON
from Longview tx
Whoever was in charge of quality testing and design of this product did a horrible job and I am extremely vexed I work all year long to put a smile on my kids face and on what was supposed to be the HAPPIEST day of the year I looked in my child's face and all I saw was disappointment due to a product he's loved since birth that he so desperately asked Santa for had not only made his dad feel bad but RUINED HIS CHRISTMAS the ULTIMATE FLORIDA RACEWAY TRACK SET is the biggest disappointment u guys could have ever put on the market and I as a frequent hot wheels consumer DEMAND that you hold your company to a higher standard and I would leave a video for u all to review but of course it doesn't work either the add video button
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel, Consumer Services, January 2, 2018
We're very sorry to hear this. Our Consumer Services team can help! Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: http://fpfami.ly/08d5
Written by a customer while visiting Mattel Shop