Customer reviews from lg.com
25.5" Trim Kit for LG LCRT2010BD Microwave - Elegant Black Stainless Steel
Average customer rating
2.2
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
1
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
4
20%of customers recommend this product.
(
1 out of
5)
Customer Reviews for 25.5" Trim Kit for LG LCRT2010BD Microwave - Elegant Black Stainless Steel
Customer Rating
1
Beware - Plastic Corners
on June 29, 2015
Posted by: bobcats9498
from Texas, USA
What you don't see in the pictures is the plastic corners on this trim kit. I was shocked to open it up and see plastic corners holding this thing is together. Nowhere in the product pictures do you see the plastic corners. I am truly disappointed in this product.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
Waste of Money - Trim Kit MK2030F
on August 29, 2014
Posted by: Frankly Speaking
from Lafayette, LA, USA
Is there a way to rate this product with "ZERO STARS"? There is a reason there are so many poor reviews of this product on the web. I am an above-average do it yourselfer and many of the problems cited in those reviews were encountered during this install. The trim kit frame is flimsy and held by plastic brackets at the corners using some type of double sided adhesive that is sticking out of the edge. When taken out of the box, the corners all appear to have small indentations where the stainless is affixed to the plastic brackets. It looks horrible installed with brand new appliances. Using the templates and following the instructions verbatim results in not being able to open the door all the way. The trim kit is not flat and will not sit flat on the opening even though everything is level. Could go on and on...... Not buying another LG product. In addition, the microwave itself has a turntable issue.
Pros: none
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
4
Stylish .clean looking
on May 6, 2014
Posted by: Lc8264
from Spokane, WA, USA
This microwave is so quiet that at first I didn't think it was working. The only complaint I have about it is that the sensor cook option doesn't seem to work too well for cooking baked potatoes.
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Unsatisfied
on May 18, 2018
Posted by: Tracy45
from Omaha, NE
This trim kit has rounded corners while the oven below does not. It looks like we bought a random trim kit and not one that matches the oven. Very poor design.
No, I would not recommend this to a friend.
Quality
3
Features
1
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
Rediculous
on January 22, 2020
Posted by: Brad is mad
from Oregon
Instructions obviously written in translation and the translation is not good.
Most pieces are warped/bent.
Requires exact measurements to within 1/32 of an inch, or less ( Terrible design )
Most pieces are warped/bent.
Requires exact measurements to within 1/32 of an inch, or less ( Terrible design )
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, January 22, 2020
We hate to hear that, but would love to be able to help. We would be happy to see what's going on. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Written by a customer while visiting lg.com
Customer Rating
5
easy to use
on February 7, 2024
Posted by: Waltermall
the product is good easy to use and effective good product
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com