Customer reviews from lg.com
LG - V30+ 128GB (Sprint)
Average customer rating
4.6 out of 5
4.6
(329 Reviews)
Open Ratings Snapshot
Rating breakdown 329 reviews
5 Stars
238
4 Stars
74
3 Stars
10
2 Stars
4
1 Star
3
96%of customers recommend this product. 
(
302 out of 315
)
Best Buy Privacy Policy
Customer Reviews for LG - V30+ 128GB (Sprint)
Customer Rating
4 out of 5
4
Sleek Phone...
on March 9, 2019
Posted by: hoohoo
from San Jose, CA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this phone few weeks back and it was great so far. I like this phone because of not only the sleek design, but the camera. I use it everyday to capture photos and they are good quality.
I would recommend this to a friend!
Design
5 out of 5
5
Display
5 out of 5
5
Camera
5 out of 5
5
Battery Life
4 out of 5
4
Performance
4 out of 5
4
Quality
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love it!
on May 5, 2019
Posted by: Netherer
from Panorama City
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought for the cameras, features are awesome. Would definitely recommend this products.
I would recommend this to a friend!
Design
5 out of 5
5
Display
5 out of 5
5
Camera
5 out of 5
5
Battery Life
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Very nice phone
on September 15, 2019
Posted by: Plarson
from Williamsburg, MI
Gender:Male
Verified Purchase:Yes
I bought this phone looking for features that are expected in todays market as well as long battery life. I have been very pleased so far. I live in a rural area and have been surprised at the ability of the phone to pull in a signal.
I would recommend this to a friend!
Design
4 out of 5
4
Display
5 out of 5
5
Camera
5 out of 5
5
Battery Life
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great everyday phone and camera
on February 10, 2020
Posted by: tikki
Verified Purchase:Yes
I compared it to my friends iphone 10 and even he said there was almost no difference in quality of features or camera. The wide angle lens is great. Purchased new in box, V30+
I would recommend this to a friend!
Design
5 out of 5
5
Display
4 out of 5
4
Camera
5 out of 5
5
Battery Life
4 out of 5
4
Performance
4 out of 5
4
Quality
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
We promise everthing and deliver nothing.
on July 19, 2019
Posted by: techie1st
from US
I mean the phone works, the security updates are usually late or sometimes never. In more than 16 months it hasn't received a OS upgrade. Oreo 8.1 was passed on because LG didn't fill like it was important. Now Pie which will be outdated in less than 2 months still hasn't been worked or released. I honestly think LG was trying to avoid supporting this phone at all. If you do get a update, don't expect another one from LG. There passing the buck as usual. The cell provider has to release it to you. They can't because LG hasn't provided it to them. If you leave it alone and quit putting your bloated junk in the software, then it wouldn't take a year to test it. LG used to be decent. They used to release the updates in a few months. They claimed we promise. They said we setup a new software team to improve our service and support, in 2017. The only thing that has proven to be is a total failure. My family uses 6 cellphones. We upgrade in cycles. LG I wouldn't touch the V40 or the V50 if you were giving it away. Sorry but you have not shown any improvement to me, only excuses. We walked away from LG before. We gave you a second chance to prove that you had fixed the problems.
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Features
2 out of 5
2
Value
1 out of 5
1
Response from lg.comBy ChrisCustomer ServiceJuly 22, 2019
Hello, we appreciate your desire to obtain the latest software updates. All software updates must go through approval processes and are then issued by the carrier you are connected to. If a device is set to receive an update, it will be scheduled by the carrier once they are done with testing and approval. If you need any support, please feel free to give us a ring at 1-800-793-8896 or you can contact us on Twitter at @LGUSSupport or on Facebook at @LGUSSupport.
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
It a decent phone V30+, but???
on June 6, 2019
Posted by: techiefl
from US
Gender:Male
[This review was collected as part of a promotion.] We bought this phone over a year ago. It works as it should. My wife likes her phone. I considered it a flagship. LG just has not been able to get there act together, since the LG G4 total failure. It seems that LG is designing better phones like in previous years. The problem is LG is lacking in supporting there cell phones. Here we are after the big we promise three years of updates from LG, waiting to get a now almost one year old OS update. It's almost pointless since the next OS is coming out. LG isn't going to improve it's sales if it doesn't deliver on there promises. The customers have felt once again abandoned. Does word of mouth cost sales? Yes of course. Does failure to your customers cost sales? Yes. If your propriety software LG specific is causing these delays, then abandon it, not your customers. You can build a phone so good it can walk a dog, it isn't going to make any difference if your customers think and know they have once again been left behind.
No, I would not recommend this to a friend.
Design
4 out of 5
4
Display
4 out of 5
4
Camera
4 out of 5
4
Battery Life
3 out of 5
3
Performance
3 out of 5
3
Quality
4 out of 5
4
Response from lg.comBy ChrisCustomer ServiceJune 6, 2019
Hello, we appreciate your desire to obtain the latest software updates. All software updates must go through approval processes and are then issued by the carrier you are connected to. If a device is set to receive an update, it will be scheduled by the carrier once they are done with testing and approval. If you need any support, please feel free to give us a ring at 1-800-793-8896 or you can contact us on Twitter at @LGUSSupport or on Facebook at @LGUSSupport.
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Fantastic Phone!
on December 31, 2019
Posted by: Intrinzick
from Michigan
Gender:Male
Verified Purchase:Yes
I ended up getting this phone on my upgrade at the suggestion of a friend and I positively loved it. It wasn't a big as my previous phone but, it was still awesome. I'm going to continue to purchase LG V line for now on.
I would recommend this to a friend!
Design
5 out of 5
5
Display
5 out of 5
5
Camera
5 out of 5
5
Battery Life
4 out of 5
4
Performance
4 out of 5
4
Quality
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Awesome Phone
on January 27, 2019
Posted by: Ladykay
from Rochester , NY
Gender:Female
[This review was collected as part of a promotion.] I bought this to replace my LG FLEX and i am so happy I ! I didn't think it would or could replace my Flex but it did it LG V30 PLUS is even more outstanding then my Flex it does everything and then some great phone.
I would recommend this to a friend!
Design
5 out of 5
5
Display
5 out of 5
5
Camera
5 out of 5
5
Battery Life
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting lg.com
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