Customer reviews from ghpgroupinc.com
Dyna-Glo - Gas Grill - Burnished bronze metallic/black
Average customer rating
4
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
5
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
1
80%of customers recommend this product.
(
8 out of
10)
Customer Reviews for Dyna-Glo - Gas Grill - Burnished bronze metallic/black
Customer Rating
1
Not great looking after 16 months
on October 29, 2018
Posted by: Tony613
from Ottawa
I bought this after researching small grills, and this one looked promising. The BTUs were high, the shelves foldable, and the brown finish looked nice. As I was putting it together in summer 2017, the black enamel was chipping off where the screw holes were drilled through. I wasn't happy about this, but decided to deal with it. This summer, the BBQ had even more enamel chipping off, and the lid completely discoloured compared to the rest of the brown sides. And it's been with cover since day one! This wasn't the cheapest grill, but also wasn't the most expensive. I regret either paying less and getting something just OK, or paying more and getting something from another brand elsewhere that will look nice and last.
No, I would not recommend this to a friend.
Response from ghpgroupinc.comBy Mike M, Customer Support , October 31, 2018
Hello Tony613, we are terribly sorry to hear you experienced an issue with this grill! We are more than happy to stand behind the quality and performance of our BBQ line. Our Technical Support Team would be happy to assist you with assessing and resolving the problem! Just reach out by phone at 877-447-4768 or email here: http://www.ghpgroupinc.com/CTUS.html - GHP Group Customer Support
Written by a customer while visiting ghpgroupinc.com
Customer Rating
3
grillin time
on May 24, 2016
Posted by: vicguymn
from Minnesota, United States
This grill is fairly simple to assemble, and the instructions are fairly clear. The finish on the grill itself is very nice, and seems like it should hold up to use. The only issue I have is that the ceramic (or powdercoat) was cracked and falling off where the screw holes are for assembling the grill to the cabinet. The burners have a nice even flame, and it seems to keep an even temp throughout the entire cooking area. The wheels roll nicely on my deck, and can be locked to prevent movement.
I would recommend this to a friend!
Response from ghpgroupinc.comBy Jenn B, Customer Service, May 26, 2016
Hello,
We are sorry to hear this. Our customer service team will be happy to assist you. Please call us Monday through Friday 8:30am-4:30pm CST at 877-447-4768.-GHP Group Customer Service Team
We are sorry to hear this. Our customer service team will be happy to assist you. Please call us Monday through Friday 8:30am-4:30pm CST at 877-447-4768.-GHP Group Customer Service Team
Written by a customer while visiting ghpgroupinc.com
Customer Rating
4
Easy assembly if it came with instructions ?
on June 30, 2016
Posted by: Daddyoh
from Long Island Ny
Was disappointed that no instructions came with this grill. It finally came to me that I should check online, viola it's there and it doesn't take long to assemble.All parts were present and accounted for and in good shape. My one and only concern is that the top does not fit squarely onto the base. It would appear that it needs to be straighten which is beyond my abilities. I'm hoping that some type of resolution will occur. As for it's performance that
review will have to come later.
review will have to come later.
I would recommend this to a friend!
Written by a customer while visiting ghpgroupinc.com
Customer Rating
5
Very nice!
on August 17, 2016
Posted by: Coralraven
from MO
Very happy with this grill. Very well made and substantial, it took 2 people to carry the box. easy assembly and works great.
I would recommend this to a friend!
Written by a customer while visiting ghpgroupinc.com
Customer Rating
3
DGB390BNP-D Brwn 3 burner Grill
on August 21, 2016
Posted by: ktschappe
from Madison, WI, United States
Very Disappointed. Bought this grill for it's different look - not just the typical stainless steel. Complimented the patio and matched the space perfectly - I purchased the matching grill cover to protect it from the rain/elements. After only 2 months I found that moisture build up under the grill cover has now ruined the brown finish of the grill. It looks terrible, works fine but could have spent a whole lot less for a typical gas grill.
No, I would not recommend this to a friend.
Response from ghpgroupinc.comBy Jenn B, Customer Service Team, August 26, 2016
Hello,
We are sorry to hear this. Our customer service team will be happy to assist you please call us at 877-447-4768 Monday through Friday 8:30am-4:30pm CST.-GHP Group Customer Service Team
We are sorry to hear this. Our customer service team will be happy to assist you please call us at 877-447-4768 Monday through Friday 8:30am-4:30pm CST.-GHP Group Customer Service Team
Written by a customer while visiting ghpgroupinc.com
Customer Rating
4
Perfect size
on August 14, 2017
Posted by: Jack0716
from Sun City West, AZ, United States
[This review was collected as part of a promotion.] We just received our gas grill and will use tonight. We primed it and found that the handle gets extremely hot, but otherwise it is very attractive and functional. I believe we will enjoy it for many years.
I would recommend this to a friend!
Written by a customer while visiting ghpgroupinc.com
Customer Rating
5
Smart Space Full Size Cooking.....................
on December 9, 2017
Posted by: cfcruiser
from Sarasota, FL, United States
[This review was collected as part of a promotion.] Got it a week ago and can't believe how well it works.Burgers no problem,ribs no problem, steaks cooked to perfection. Plenty of room to handle cooking for 4 hungry adults.With the fold up shelves there's plenty of run to work.
I would recommend this to a friend!
Written by a customer while visiting ghpgroupinc.com
Customer Rating
4
solid grill!
on December 14, 2017
Posted by: dantheman
from Green Bay, WI, United States
really solid good quality grill. I ordered it and it arrived the next day!
I would recommend this to a friend!
Written by a customer while visiting ghpgroupinc.com