Customer reviews from lg.com
LG - 9,500/9,800 BTU 230V Through-the-Wall Air Conditioner with Remote Control - White
Average customer rating
4.4
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
19
4 Stars
9
3 Stars
0
2 Stars
1
1 Star
2
100%of customers recommend this product.
(
16 out of
16)
Customer Reviews for LG - 9,500/9,800 BTU 230V Through-the-Wall Air Conditioner with Remote Control - White
Customer Rating
5
Nice A/C
on June 19, 2017
Posted by: Tnt4
from Peekskill, NY, United States
[This review was collected as part of a promotion.] Purchased this A/C from Sylvane (online)-free two day shipping was a plus. It comes with all the needed insulation, you might have to add some just in case it doesn't completely cover all the nooks and crannies. It fit pretty well into my grandma's wall sleeve of approximately 15X27. The only thing you might want to check about the wall sleeve is the depth. It sticks out a little but with the plastic frame around it, it looks great. It started cooling down my grandma's studio immediately. It's not loud at all and it comes with a remote. I would purchase again. Very happy with it.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ron46
from Hatboro, PA
Verified Purchase:Yes
Replaced broken unit in bedroom. Cools quickly. The "Energy Saver" setting was a bit annoying as when room reached proper temperature the whole thing, fan & compressor, would shut down. Then a few minutes later all would start up again to check & start cooling again if needed. A nice idea but the on-off noise cycles was annoying. Easy to fix; we disable energy saver and let fan run full time and compressor kicks in when needed. All in all, we love it!
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Tavihu
from Saint Martinville, LA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Wall unit in my 310 sq foot office went out and after doing some research we went with this unit. Love the remote control and the energy saver feature. Perfect for the space and with the energy feature the unit cycles off once the space reaches the temperature setting which is nice as it sits right above my desk and is noisy but not as noisy as my old unit. No regrets on this purchase.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: jmorr46
from west palm beach, fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] after 2 months my A/C through the wall started making so much noise it was heard on the first floor, I always had LG A/C have always trusted the product, was very disappointed with this one
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
2
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, May 26, 2021
We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Cooled down the 1st level quickly!
on August 1, 2017
Posted by: LindsineastB
from Boston, MA, United States
[This review was collected as part of a promotion.] Installed 7/2/17 on a 90 degree day. It did a great job of quickly bringing the temp of my home from 89 degrees to 74 degrees! In about 8 hours our 1st floor went from 89 degrees to 71 degrees! (This is gr8 considering we do not have any a/c upstairs.)
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Temperature control
on September 22, 2017
Posted by: Joey soup p
from Branford, CT, United States
[This review was collected as part of a promotion.] I love how the temperature controls constantly change to the proper levels when you need them.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Worked great
on September 22, 2017
Posted by: Cmcd
from Harrison charter Township, MI, United States
[This review was collected as part of a promotion.] I bought this over a year ago. It worked great, no problems, met my expectations.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Tipu
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Functions very quietly without compromising the cool air delivery. Looks awesome too in the living room.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com