Customer reviews from Michael Kors (USA), Inc.
Michael Kors - Access Sofie Smartwatch 42mm Stainless Steel - Silver-tone
Average customer rating
3.6 out of 5
3.6
(80 Reviews)
Open Ratings Snapshot
Rating breakdown 80 reviews
5 Stars
31
4 Stars
17
3 Stars
14
2 Stars
7
1 Star
11
69%of customers recommend this product. 
(
47 out of 68
)
Best Buy Privacy Policy
Customer Reviews for Michael Kors - Access Sofie Smartwatch 42mm Stainless Steel - Silver-tone
Customer Rating
1 out of 5
1
Battery Life is HORRIBLE
on January 4, 2018
Posted by: Jamie2525
Gender:Male
Verified Purchase:Yes
I bought this for my wife for Christmas and the battery wont even hold a charge for a full day! Also I may note the first few days she was playing around with it a lot and I attributed the battery life to that but even on days she only uses it for a watch it doesn't last an entire day. Ridiculous for someone to have to take their watch off midday just to charge it!
No, I would not recommend this to a friend.
Written by a customer while visiting Michael Kors (USA), Inc.
Customer Rating
4 out of 5
4
Love the watch
on December 1, 2017
Posted by: James7726
from Springdale, AR, United States
Gender:Male
She loves the watch but we can't not find the smart watch face that is featured on this ad. Where is the smart watch stars at the bottom face?
I would recommend this to a friend!
Written by a customer while visiting Michael Kors (USA), Inc.
Customer Rating
1 out of 5
1
WATCH Out!
on January 28, 2018
Posted by: KRhino
from Minneapolis, MN, United States
The spring points on the watch band are a serious design flaw and when bumped even lightly they release the band and the watch falls off my wrist! Sadly I had to return it.
No, I would not recommend this to a friend.
Written by a customer while visiting Michael Kors (USA), Inc.
Customer Rating
5 out of 5
5
Love it!
on July 29, 2018
Posted by: c_brower
from Dunnellon FL
Gender:Female
I have had this watch for a couple of weeks now. I am so glad I didn't let some of the negative reviews scare me away from it. Below you will see some of the negative things I read about the watch and found to not be an issue at all!
Battery Life: I read so many reviews that the battery life was terrible. I have to strongly disagree. I can easily wear this watch for 12+ hours and it will still have a good amount of charge left. In fact, this watch holds a charge better than my cell phone daily!
Watch Band disconnects: Again so many complaints about this but this has not happened even once. When I recieved the watch I took it to a jewelry store and had them remove the extra links because it was pretty large. It fits snug enough on my wrist that it doesn't dangle like a bracelet now, after all it's a watch. As long as it fits properly, I don't see this being an issue.
Scratches Easily: I purchased a tempered glass screen protector for the watch. I wear this doing daily activities such as laundry, dishes, bathing kids etc. It doesn't have 1 scratch on it and I've not been "baby-ing" it.
No speaker for using as a phone: this is not an issue for me at all. I can read and respond to text messages and that is plenty for me. I would rather use my cell phone for answering calls anyway!
All in all this is a BEAUTIFUL watch! Lots of sparkle and it is surly enough to make any woman feel fancy. Don't let the negative reviews scare you off! It's worth every penny!
I would recommend this to a friend!
Written by a customer while visiting Michael Kors (USA), Inc.
Customer Rating
4 out of 5
4
Stunning
on December 10, 2018
Posted by: claudie1983
Absolutely beautiful watch. Functional and fun. Only issue I have with mine is the band comes off of the watch face on one end and it falls off my wrist. I am very nervous that i may lose it or break it. Not sure if this is a design flaw or an isolated issue with mine.
Written by a customer while visiting Michael Kors (USA), Inc.
Customer Rating
1 out of 5
1
Not good
on December 15, 2018
Posted by: Elvin
from New Jersey
Gender:Male
I bought this watch yesterday for my girlfriend she fell in love with it and the store but we went to charge it and it overheats battery dies too fast charged it for 6 hours and it was only at 60% not happy with the quality of this watch returning it today.. not worth the money don't buy it..
No, I would not recommend this to a friend.
Written by a customer while visiting Michael Kors (USA), Inc.
Customer Rating
3 out of 5
3
Love the look, but missing one key feature
on December 26, 2017
Posted by: Michelle_Phoenix
from Phoenix, AZ, United States
Gender:Female
Love the style of this watch and how it looks on my wrist. The watch faces are beautiful. I received this as a gift for Christmas and after wearing for a day and a half now, I am realizing that it doesn't have sound for notifications. This is a huge miss in my opinion as this is the most expensive smartwatch Michael Kors is offering right now. Paying that much and not having the option to have sound for notifications is disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting Michael Kors (USA), Inc.
Customer Rating
2 out of 5
2
Disappointed
on March 8, 2018
Posted by: Npfocht
from Sidney
Gender:Female
Verified Purchase:Yes
I love the look of the watch beautiful beautiful beautiful but not functional with iPhone and will not hold a charge throughout the whole day had to send the product back.
No, I would not recommend this to a friend.
Written by a customer while visiting Michael Kors (USA), Inc.
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