Customer reviews from whirlpool.com
Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
4.2
(868 Reviews)
Rating breakdown 868 reviews
5 Stars
444
4 Stars
245
3 Stars
101
2 Stars
34
1 Star
44
82%of customers recommend this product.
(
586 out of
713)
Customer Reviews for Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
4
A real backsaver!
on August 6, 2018
Posted by: DriverEd
from Brighton, Ontario
Gender:Male
[This review was collected as part of a promotion.] We love the look, and the side by side aspect. I just got a new hip, so getting anything from a drawer type freezer would be difficult if not impossible. I would have given a five star rating if there had been a dedicated drawer for cheese and cold cuts. Also there was no container for ice cubes, but I noticed this in time to save my old one. The lighting is especially effective, with the one for the see through crisper being particularly useful. I also appreciate the roomy door shelving. The freezer seems to be especially fast compared to my old one. This may be due to better design and superior insulation. In summary, we are completely satisfied with our new refrigerator, as we have been with previous Whirlpool appliances.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
It’s SO LOUD!
on October 3, 2018
Posted by: Janeleslie12
Gender:Female
[This review was collected as part of a promotion.] Fridge is cold.
Also really loud.
Not too thrilled with the loudness...
Also really loud.
Not too thrilled with the loudness...
No, I would not recommend this to a friend.
Response from whirlpool.comBy tuckesr, Social Care, October 4, 2018
At Whirlpool, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. However, if you feel that the unit is not working as designed, we suggest for an accurate diagnosis and satisfactory addressing of any malfunctioning component that may be contributing to your concern that you email us directly at Whirlpool_Reviews@Whirlpool.com
Thank you for your review,
Thank you for your review,
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very roomy .. Well lit
on October 5, 2018
Posted by: Clogger1
from Dickinson nd
Gender:Female
[This review was collected as part of a promotion.] Satisfied however we have set on lowest setting but it freezes items located on rear of shelves
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
perfect fit
on October 15, 2018
Posted by: middlechild
from Line lexington, Pa
Gender:Female
[This review was collected as part of a promotion.] Glad I purchased this refrigerator. It's roomy fit perfectly in spot in my kitchen. Looks really classy!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
The biggest fridge fits on 34 x 68 standard size.
on November 17, 2018
Posted by: Stephen Lee
from Toronto ON
Gender:Male
I bought this fridge based on I do not need to renovated my existing kitchen. Very rare to have a 22 cu.ft. frige will fit into the 34 width and 68 height cabinet space.
We had icemaker fridge, and I don't think I use it more than 3-4 times for the ice maker for the past 8 years. I had it over 4 months, and I love it. It's quiet, LED lights and store a lot of my grocery. I just wish they have a Slave color when I bought it, my is SS. I had a great salesman in GOEMAN's Appliances recommended.
We had icemaker fridge, and I don't think I use it more than 3-4 times for the ice maker for the past 8 years. I had it over 4 months, and I love it. It's quiet, LED lights and store a lot of my grocery. I just wish they have a Slave color when I bought it, my is SS. I had a great salesman in GOEMAN's Appliances recommended.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great simple fridge. No bells and whistles.
on February 6, 2019
Posted by: Nonamepls
from Park City, Utah
Gender:Female
[This review was collected as part of a promotion.] I bought this to replace a 35 year old Whirlpool side x side. All I can say is...they don't make them like they used to! But, I knew that going into the purchase. That being said, I'm mostly pleased.
I didn't want stainless, and I was tired of white, so I got plain black, thinking it would be the textured finish. It wasn't. The sides are textured, but not the doors. There was no description of the finish, that I noticed, so it was disappointing when it was delivered. When I inquired about it, I was told "they don't make them that way any more". I would have gotten the black stainless if I would have known.
Cheaply made shelves and drawers. Not as deep and not the heavy glass and plastic like my old one. And, NOT adjustable in any way! In the freezer or fridge.
On the plus side, I don't know how they did it, but the interior is actually bigger! If the shelves were deeper and adjustable it would be PERFECT! I was able to get it without an icemaker or water dispenser. I never used that feature in the old one. What a difference having that extra room in the freezer! It runs quietly. I've had it for two months, and so far it's been good.
I gave it a one star for innovation, because the shelves and drawers are not adjustable. That is a poor design feature for ANY refrigerator.
I didn't want stainless, and I was tired of white, so I got plain black, thinking it would be the textured finish. It wasn't. The sides are textured, but not the doors. There was no description of the finish, that I noticed, so it was disappointing when it was delivered. When I inquired about it, I was told "they don't make them that way any more". I would have gotten the black stainless if I would have known.
Cheaply made shelves and drawers. Not as deep and not the heavy glass and plastic like my old one. And, NOT adjustable in any way! In the freezer or fridge.
On the plus side, I don't know how they did it, but the interior is actually bigger! If the shelves were deeper and adjustable it would be PERFECT! I was able to get it without an icemaker or water dispenser. I never used that feature in the old one. What a difference having that extra room in the freezer! It runs quietly. I've had it for two months, and so far it's been good.
I gave it a one star for innovation, because the shelves and drawers are not adjustable. That is a poor design feature for ANY refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Small but deep
on February 11, 2019
Posted by: Elaina Malm
from Honolulu
Gender:Female
[This review was collected as part of a promotion.] The refrigerator is working beautifully. It is deeper than my old refrigerator and the freezer is easier to reach into and find items. Yet it is smaller than my old refrigerator and fits better into a condominium. I am very happy with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool Side-by-Side Refrigerator
on March 20, 2019
Posted by: jkh4549
from Houston, TX
Gender:Male
[This review was collected as part of a promotion.] This refrigerator and combination side-by-side freezer work well. The only problem is that I had to acquire a crisper box to keep the lettuce from freezing. Otherwise, it was a good purchase,
.
.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com