Customer reviews from whirlpool.com
Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
4.2
(868 Reviews)
Rating breakdown 868 reviews
5 Stars
444
4 Stars
245
3 Stars
101
2 Stars
34
1 Star
44
82%of customers recommend this product.
(
586 out of
713)
Customer Reviews for Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
3
No levelling feet! This fridge rolls every time.
on March 13, 2024
Posted by: tamaraswim
from Rochester, NY
This fridge (despite the manual saying there are levelling feet) has no leveling feet, which I think is a safety issue. Every time we open and close the doors, the fridge will pull towards or away from us. If we push it in, it goes against the wall where it's plugged it. It could do damage over time to the socket plug. Waste of time scheduling an appointment for the tech to come to say, there looks to be a spot for feet, but the model comes with none, so he recommends a piece of wood. Firstly I recommend Whirlpool come with a kit to fix this problem as there is a spot for the feet to be installed. Also, make it aware to customers that the wheels don't come off the ground and there are not feet (don't have a false manual saying there are feet). A seven year old can pull the fridge with one hand when it's full. The fridge does keep things cool but can be loud. Overall, not many fridges fit my space so I am stuck with this one.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
No levelling feet! This fridge rolls every time.
on March 13, 2024
Posted by: tamaraswim
This fridge (despite the manual saying there are levelling feet) has no leveling feet, which I think is a safety issue. Every time we open and close the doors, the fridge will pull towards or away from us. If we push it in, it goes against the wall where it's plugged it. It could do damage over time to the socket plug. Waste of time scheduling an appointment for the tech to come to say, there looks to be a spot for feet, but the model comes with none, so he recommends a piece of wood. Firstly I recommend Whirlpool come with a kit to fix this problem as there is a spot for the feet to be installed. Also, make it aware to customers that the wheels don't come off the ground and there are not feet (don't have a false manual saying there are feet). A seven year old can pull the fridge with one hand when it's full. The fridge does keep things cool but can be loud. Overall, not many fridges fit my space so I am stuck with this one.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not cold enough!
on August 21, 2024
Posted by: PamW
from Lake county California
[This review was collected as part of a promotion.] I bought this refrigerator in July and it never cooled down enough to keep food cold. Stayed in the range of 40 to 43°. Because we live in a small town I had to find my own repair man and pay them to fix it which I was reimbursed by Visa gift cards. The refrigerator now runs at 40° on the coldest temperature. I would never buy this type of refrigerator again.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice fridge.
on February 14, 2018
Posted by: Bestgrandma
from greendale wi
Gender:Female
[This review was collected as part of a promotion.] I Like the fridge, but when the door was loaded with items, it became heavy and would swing open and hit the wall. It would not stop, causing a small dent in the door. Called the company I bought it from and they referred me to a service co., The service co. said this was not part of the warranty and would only come out for a charge. I took an extended warranty out on this product and feel that the company I bought this from should have sent out a delivery person to adjust the balance. I am elderly and am unable to balance the fridge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Sleek Appeal!
on July 10, 2018
Posted by: JSSDANVILLE
from Danville, KY
Gender:Female
[This review was collected as part of a promotion.] We bought this frig about a month ago and I am very pleased with it. The style is exactly what I needed to be able to see more of what is in my frig and freezer for meal planning.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Worthwhile purchase
on July 12, 2018
Posted by: Diane OP
from Orchard Park, NY
Gender:Female
[This review was collected as part of a promotion.] Needed a very specific size refrigerator to fit in our kitchen and there were only 3 choices. I was told not to buy LG or Samsung because parts are hard to get. Was looking at a Frigidaire model but did not like the side door shelves. The bars were too low and seemed cheap. I much prefer the basket style on the Whirlpool model. It runs rather quietly and is a smart addition to our appliances. Only 2 drawbacks: wish it had a small drawer for cheeses/meats, etc. and wish it had a smudge proof exterior. Otherwise, it was a great purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just what we wanted
on July 16, 2018
Posted by: Hal G
from Sumter, SC
Gender:Male
[This review was collected as part of a promotion.] We have had this just over 1 month now and are very satisfied with it. It has plenty of space. It is now easier to get to things than our previous refrigerator. All the shelves in the freezer help too.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
work grate
on July 26, 2018
Posted by: harley man
from pa
Gender:Male
[This review was collected as part of a promotion.] I had it for 6 weeks now and it works great and it looks great to :)
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com