Customer reviews from whirlpool.com
Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
4.2 out of 5
4.2
(868 Reviews)
Open Ratings Snapshot
Rating breakdown 868 reviews
5 Stars
444
4 Stars
245
3 Stars
101
2 Stars
34
1 Star
44
82%of customers recommend this product. 
(
586 out of 713
)
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Customer Reviews for Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
3 out of 5
3
beautiful and roomy but had circulation problem
on August 3, 2020
Posted by: patient pat
from jackson mi
[This review was collected as part of a promotion.] trouble with temperaure variations called 'whirlpool service..not available for 30 days..called another service came out in three days..he said newer fridges run more frequently and temperature doesn't catch up to correct temp. He said to put a glass of water with a meat thermometer in it on top shelf and that would give correct temp..It seems to work ok but regular temp gauge and gauge in water varies. (The regular gauge in my other smaller garage fridge..works fine.)
the refrigerator is beautiful and roomy and seems ok now..but I am still baffled about the different temp readings..only two months old..surprised at limited warranty...
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
A double door that fits under our cabinets!
on May 30, 2021
Posted by: John327
from Crystal, MN
[This review was collected as part of a promotion.] We’ve had this for about a month now and that’s why we initially bought this, was for the lower height so it would fit under our cabinet, but we also love how it keeps our food cold (an admirable quality for any refrigerator) and the great L.E.D. Lighting and compartments. This is our first double door so it took a little getting used to from the conventional single door, but now we love the change.
We have it set on the middle setting which keeps the inside at the low side of 35 degrees to 40. There is also a setting for the freezer, which I haven’t checked but everything stays frozen solid.
We were relieved to find that the noise that some complained about is really not that bad. You will know when it’s running but since our living room is around the corner from the kitchen, we don’t notice it when we are watching TV. It cools down pretty fast after the door is open for a while putting away groceries or opening and closing for cooking and baking.
The door can tend to stick on the fridge side but it seemed to get better with time, plus I like to think that it’s a good seal. There are some remedies for this on google, but we didn’t think it was a problem. Since there are wheels on the bottom, the fridge can tend to pull forward but I put some rubber wedges in front of the wheels and it stays in place now. I know it can be a gamble with any product these days so there is no guarantee with every unit, but overall, we are very happy with it and hope to be using it for years to come.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great size for us
on June 3, 2021
Posted by: Xanthlover
from Shelton, Washington
[This review was collected as part of a promotion.] I bought this May 4th and we've been working on getting things in it the way we want to have it. It has much more room than our previous refrigerator and I'm glad I upgraded to this model. It suits us fine.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
The Right Size
on July 5, 2021
Posted by: Sis25
from Knoxville TN
[This review was collected as part of a promotion.] My refrigerator was 28 years old. I wasn't having any problems but felt with after-Covid product scarcity it was best to replace it. The size was exactly right for my space. It is deeper but I found the shelves don't go as far back which is a disadvantage but overall I'm very happy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Apparently not built to last
on July 13, 2021
Posted by: SJR1
from Chicago
Stopped working at 25 months. Wanted a simple appliance; no water or ice. This one was fine. Inside space didn't seem to be maximized, but not a big deal. Never had trouble until one day it got loud and then quit... We wanted basic, but not at the cost of repairing/replacing in a couple of years.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great space!
on August 18, 2021
Posted by: Patty
from Cle Elum, WA
[This review was collected as part of a promotion.] I am very happy that I could find a side by side (?french door) refrigerator with no ice make. Love the added space and deep shelves.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Love this refrigerator!
on August 26, 2021
Posted by: Steve
from WA
[This review was collected as part of a promotion.] We bought this a month ago and are so happy with it. Without the ice compartment in the freezer there is lots of space, and love the look of it. Would recommend.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Perfect size for the kitchen, looks sophisticated
on October 31, 2021
Posted by: LauraT
from Toronto
[This review was collected as part of a promotion.] The fridge was delivered in less than a week. The doors have really good suction/sealing. Nice layout/shelving.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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