Customer reviews from whirlpool.com
Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
4.2
(868 Reviews)
Rating breakdown 868 reviews
5 Stars
444
4 Stars
245
3 Stars
101
2 Stars
34
1 Star
44
82%of customers recommend this product.
(
586 out of
713)
Customer Reviews for Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
5
Great fridge.
on November 3, 2025
Posted by: FredB
from Montreal
[This review was collected as part of a promotion.] Great fridge and a beautiful upgrade to my existing one. Plenty of space both in freezer/firdge sections in a relatively small footprint for this kind of refrigerator.
Important to know :
- The fridge was too large to enter through my doorway. Fortunately, the firdge doors are easily removable. The delivery man was not familiar with the process and initially said he had no tools to remove the screws on top. This step is not necessary as they can be removed easily.
- The fridge makes a lot of noise during the first 1-2 weeks of operation. We were scared at the beginning but this appears to be normal. It is now functioning at a correct noise level.
- The fridge was too large to enter through my doorway. Fortunately, the firdge doors are easily removable. The delivery man was not familiar with the process and initially said he had no tools to remove the screws on top. This step is not necessary as they can be removed easily.
- The fridge makes a lot of noise during the first 1-2 weeks of operation. We were scared at the beginning but this appears to be normal. It is now functioning at a correct noise level.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Crooked and greasy
on November 3, 2025
Posted by: Brenda
from Silver Spring, MD
STAINLESS STEEL NOT FINGERPROOF RESISTANT! At all!!!!
NO WAY TO LEVEL.
NO WAY TO LEVEL.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 6, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #832963.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #832963.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on November 4, 2025
Posted by: Hugh
from Eastend, SK
[This review was collected as part of a promotion.] It wasn't obvious where the fridge temperature control setting was. Had to contact Whirlpool.
Getting different temperatures within different areas of the freezer.
Overall, I'm satisfied.
Getting different temperatures within different areas of the freezer.
Overall, I'm satisfied.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the side by side
on November 10, 2025
Posted by: Bob61
[This review was collected as part of a promotion.] Bought about 2 months ago. Very happy with our purchase. Initially we wanted double doors with a bottom freezer but were unable to find the right size. We love the side by side, especially the freezer. Things are much easier to find and access than a bottom freezer, which we had previously.
Written by a customer while visiting whirlpool.com
Customer Rating
3
OK but Noisey
on November 12, 2025
Posted by: Az12*
from PA
[This review was collected as part of a promotion.] It is nicely laid out but noisey. I have had this for about 2 weeks.
Written by a customer while visiting whirlpool.com
Customer Rating
5
A great fridge value
on November 15, 2025
Posted by: dmsTruther
from Huntsville area
[This review was collected as part of a promotion.] we have had it 2 months now and I must admit we like the side by side better then our previous french door one ! so far so good !
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it
on November 18, 2025
Posted by: M a r k
from Ct
[This review was collected as part of a promotion.] So far so good . Really good looking appliance. Plenty of room and very quiet .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great with two exceptions
on November 18, 2025
Posted by: Kath84
from Chicagoland
[This review was collected as part of a promotion.] Excellent fridge, well laid out, seems to work well. The only things that give me pause are the plastic wall thickness of both the vegetable bins and the door bins. They are thin and slightly flexible, but made of rigid hard plastic. I'm just afraid they will break sometime within the first year or two.
Written by a customer while visiting whirlpool.com