Customer reviews from whirlpool.com
Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
4.2
(868 Reviews)
Rating breakdown 868 reviews
5 Stars
444
4 Stars
245
3 Stars
101
2 Stars
34
1 Star
44
82%of customers recommend this product.
(
586 out of
713)
Customer Reviews for Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
4
I like the sleek, slim design0
on August 16, 2025
Posted by: Pat 710
[This review was collected as part of a promotion.] The "ideal" setting in the refrigerator is not cool enough to keep the butter from getting very soft. I've had to move it to 4 stars and wonder if that will increase the electricity significantly and/or cause it to run all the time! I do enjoy the quiet performance while it is running!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Roomy and Nothing Through the Door!
on August 20, 2025
Posted by: FRANKSABS
from Pittston, PA
[This review was collected as part of a promotion.] l have owned this for one week and love everything about it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great for Small Space
on August 22, 2025
Posted by: zreder
[This review was collected as part of a promotion.] Bought this a few weeks back and its a pretty big upgrade over my previous fridge. Shelving is nice and doors feel solid. Its a great fridge for a small space, and still feels like it has room
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don't buy this refrigerator.
on August 23, 2025
Posted by: Connie
[This review was collected as part of a promotion.] Very, very unhappy with the Whirlpool Refrigerator. The fans or motors are very loud and annoying. The shelves in the freezer section are open at the bottom so small items fall through and on to the floor. Only two shelves in the freezer section are just plain cheap.
I am so very sorry I bought this fridge and would not recommend it to anyone.
I am so very sorry I bought this fridge and would not recommend it to anyone.
Response from whirlpool.comBy Branded Team, Consumer Care, August 25, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #777765.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #777765.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Sleek Basic
on August 24, 2025
Posted by: Mushmolly
[This review was collected as part of a promotion.] This was the only side by side that would fit in my space. It has no extras (I didn't want any!) It keeps everything cold/frozen, looks sleek, & is so quiet. Basic but just right.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Appliance that pleases
on August 24, 2025
Posted by: Cool lifesaver
[This review was collected as part of a promotion.] After a deadl bottom freezer, the a top freezer that I hit my head on the handle causing a permanent lump on my head, this fridge is perfect . Everything is eye level, visible due to clear shelves and not too deep.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Side by side refrigerator
on August 27, 2025
Posted by: Fridge
[This review was collected as part of a promotion.] I have had this refrigerator for over a week now and I am very happy with the quality and the layout of the machine.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on August 29, 2025
Posted by: New Fridge
from Long Island, New York
[This review was collected as part of a promotion.] Whirlpool is always my go to as it is the only manufacturer to make a refrigerator that fits my space. I like that it does not have water/ice as this leaves more storage in the freezer. With that said, less features should be less expensive.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com