Customer reviews from Garmin
Garmin - vvomove HR Premium Hybrid Smartwatch - Silver
Average customer rating
4.1
(573 Reviews)
Rating breakdown 573 reviews
5 Stars
310
4 Stars
136
3 Stars
49
2 Stars
35
1 Star
43
Customer Reviews for Garmin - vvomove HR Premium Hybrid Smartwatch - Silver
Customer Rating
5
Awesome
on June 15, 2018
Posted by: Rissa_Caramel
My wonderful husband gave me this great gift for our 15th wedding anniversary. Easy to use I'm not very tech savvy but this is easy to maneuver.
Written by a customer while visiting Garmin
Customer Rating
1
So beautiful but not functional
on June 15, 2018
Posted by: aspiller83
I adore the vivomove HR and have gotten so many compliments on its stylish look. However, I have been plagued with problems - the unreliable Bluetooth drops constantly, and at one point stopped working altogether. To Garmin's credit, they sent me a new one right away. THE NEW ONE ALSO HAD FAULTY BLUETOOTH. I could not even pair with any phone that I tried. They are replacing again. Hopefully the third time is the charm.
Response from GarminBy Blake with Garmin, Fitness Product Support, August 1, 2018
Thank you for taking the time to review the vivomove HR and we are sorry to hear about your negative experience. If for some reason you have a similarly negative experience with the next replacement, we would like you to email us at social@garmin.com so we can gather more information from you. It is possible that there is something specific to your use-case that could be causing these bluetooth issues.
Written by a customer while visiting Garmin
Customer Rating
4
Like it
on June 16, 2018
Posted by: TaylorG
I was inlove with at first (I mean, look at the color scheme, right?), and now it’s just okay. It’s very stylish and gets the job done. The watch/ app have a lot of great features. The HR seems to be accurate most of the time, maybe (the treadmill/ elliptical/ etc. always read something different). When it’s sunny out you cannot read the screen at all - it’s very frustrating. So, the watch is okay. Could definitely be improved.
Written by a customer while visiting Garmin
Customer Rating
5
Perfect!
on June 16, 2018
Posted by: db070714
I love this watch- it is so beautiful, looks like a regular watch, with all of the functions i’ve been looking for. Love that it has the smart watch option and tracks my heart rate and sleep. definitely well worth the investment and i get compliments on it all the time!
Written by a customer while visiting Garmin
Customer Rating
2
Very poor startup info and manual.
on June 16, 2018
Posted by: Pips
It was very difficult to start up the watch to be an effective tool. The process in the manuals did not work as advertised and was very frustrating. I am still not sure how I was able to get the watch functional and communicating with the Garmin connect App. it was a try anything and see if it works process.
Response from GarminBy Blake with Garmin, Fitness Product Support, August 1, 2018
Pips,
We are very sorry to hear about experience and we appreciate your taking the time to write your review. Our goal is to make our support center (www.support.garmin.com) as thorough a resource as possible and would love to hear from you at social@garmin.com on how we can do better.
We are very sorry to hear about experience and we appreciate your taking the time to write your review. Our goal is to make our support center (www.support.garmin.com) as thorough a resource as possible and would love to hear from you at social@garmin.com on how we can do better.
Written by a customer while visiting Garmin
Customer Rating
4
Nice dressier watch than the vivosmart
on June 16, 2018
Posted by: FoxyLady2
Great watch only one con as everyone says you can only see the screen Indoors. Hopefully Garmin will fix this.
Written by a customer while visiting Garmin
Customer Rating
5
Love it!
on June 17, 2018
Posted by: Sue1
My Daughter got one. I was so excited to get one. The band is too small and couldn’t get the extra large. She found one that is gold and extra large. Love the features
Written by a customer while visiting Garmin
Customer Rating
5
LOVE THIS Garmin HR!!
on June 17, 2018
Posted by: Sandy
I bought this a month ago and I'm happy I did - although knowing how stressed I am is a little stressful......... LOL
Written by a customer while visiting Garmin