Customer reviews from Garmin
Garmin - vvomove HR Premium Hybrid Smartwatch - Silver
Average customer rating
4.1
(573 Reviews)
Rating breakdown 573 reviews
5 Stars
310
4 Stars
136
3 Stars
49
2 Stars
35
1 Star
43
Customer Reviews for Garmin - vvomove HR Premium Hybrid Smartwatch - Silver
Customer Rating
5
Love it
on January 3, 2020
Posted by: Andreuchis21
I bought this a month ago and I’m really happy with it
Written by a customer while visiting Garmin
Customer Rating
5
Looks and functionality
on January 6, 2020
Posted by: CM56
This is my second of the exact same watch (I lost my first after 15 months). It's easy to customize to livable settings (do not disturb times, notifications). I especially like the notifications from my phone at a glance. I'm not a heavy workout timer, so I can't comment on some of that, but I do ride my bike (I put the watch on my leg under my bike shorts), i like that it sets my step goals based on past days, and I like the sleep tracker. Best if all, it's very classy and people are always surprised that it's a sport watch!
Written by a customer while visiting Garmin
Customer Rating
5
Easy to Use -- my Granddaughter said it is Elegant
on January 6, 2020
Posted by: Weimlover
So, far so good--I have only had it twenty four hours. I don't know everything but I like it far more than I imagined. Yes, my granddaughter thought it was very elegant looking.
Written by a customer while visiting Garmin
Customer Rating
3
nice design, but falls short
on January 7, 2020
Posted by: Lagneb
I bought the vivomove HR since it had everything I wanted on the surface: a nice looking watch (not boxy or toy-ish like the FitBits), tracks simple activities and workouts, and has notificaiton functinality. It excels in the first 2 points, but falls way short for the third. Unfortunaltey, the notifications portion is so weak that I ended up returning the watch and went back to a FitBit Versa. While they may not be as nice to look at, they do evertyhing that the vivomove HR does, but more than exceeds its notification functions.
Response from GarminBy Antonio with Garmin , Fitness , January 9, 2020
Sorry to hear about your experience with this watch and we appreciate your feedback. If you end of purchasing one of our products in the future please reach out to our support team if you're having issues and we can attempt to resolve them for you.
Written by a customer while visiting Garmin
Customer Rating
5
In love with this
on January 8, 2020
Posted by: JessLauren87
I absolutely love my watch it is so much more than I expected and it does so much more than I ever dreamed my watch would do it the website and app are so helpful and the graphs and charts and things that it keeps track of just helps in so many ways it is the absolute best purchase I've made in a few years I love that it's classy and looks like a watch it's not a tacky little piece of plastic on my wrist it's comfortable and easy to wear it matches outfits and doesn't look like a toy it's easy to navigate and use the website and app are so helpful and the graphs and charts and things that it keeps track of just helps in so many ways it is the absolute best purchase I've made in a few years I love that it's classy and looks like a watch it's not a khaki little piece of plastic on my wrist it's comfortable and easy to wear it matches elephants and doesn't look like a toy it's easy to navigate and use a charges really fast and stays charge for really long time and it keeps pushing me to do more than yesterday everyday it resets my goals and you know ask me to do I'll couple more steps and I did do another flight to stairs I love it I love it I love it
Written by a customer while visiting Garmin
Customer Rating
4
So far so good...except
on January 12, 2020
Posted by: GaryD
I’ve only had vivomovehr for less than a week, moving up from a vivofit3. My issue is with the sleeping stats. With vivofit3 I usually had 2 to 4 hours deep sleep per night....I now get zero to a few minutes deep sleep per night plus some REM. ...????? Other than that it is great.
Written by a customer while visiting Garmin
Customer Rating
2
Face timing not sync with digital timing
on February 1, 2020
Posted by: Emerald
I bought my watch a year ago and now have the problem with the timing not face timing (ie hr and min hands). This was the reason why I uninstall and reinstall my app but the problem still exists. Tried to go to retail store that carry your product but the response was I also don’t know how to set. Downloaded the steps but still can’t get it fix. Please help!!!
Response from GarminBy Antonio with Garmin , Fitness , February 3, 2020
Sorry to hear you are having this issue. Please use the link below to calibrate the watch hands on your device. If you are still having this issue please contact our support team for further assistance.
vívomove HR Calibrating the Watch Hands:
https://www8.garmin.com/manuals/webhelp/vivomovehr/EN-US/GUID-B0403B71-622F-46E1-BD61-939200B0834F.html
vívomove HR Calibrating the Watch Hands:
https://www8.garmin.com/manuals/webhelp/vivomovehr/EN-US/GUID-B0403B71-622F-46E1-BD61-939200B0834F.html
Written by a customer while visiting Garmin
Customer Rating
1
I am not Happy with my Garmin vivomove HR
on February 4, 2020
Posted by: arfloes
I bought my Garmin vivomove HR 40 days ago, it is supposed to be used with intense activity (including a workout routine), now it has a nick and I do not even wear it in intense activity. One of the purposes of this watch is to measure "Acitivity", but if you wear it, the watch gets damage because of its poor quality.
Try a better brand.
Try a better brand.
Response from GarminBy Antonio with Garmin , Fitness , February 5, 2020
Sorry to hear about your dissatisfaction with this watch.
The vivomove HR has a chemically strengthened glass lens, a stainless steel bezel and a fiber-reinforced polymer case. All of these materials should be able to take a slight bump here and there while working out.
I would recommend reaching out to our support team via the link below and we can review your watch to see if there is any options available to resolve this problem for you.
vivomove HR Main Page:
https://support.garmin.com/en-US/?productID=583562&tab=topics
The vivomove HR has a chemically strengthened glass lens, a stainless steel bezel and a fiber-reinforced polymer case. All of these materials should be able to take a slight bump here and there while working out.
I would recommend reaching out to our support team via the link below and we can review your watch to see if there is any options available to resolve this problem for you.
vivomove HR Main Page:
https://support.garmin.com/en-US/?productID=583562&tab=topics
Written by a customer while visiting Garmin