Customer reviews from Garmin
Garmin - vvomove HR Premium Hybrid Smartwatch - Silver
Average customer rating
4.1
(573 Reviews)
Rating breakdown 573 reviews
5 Stars
310
4 Stars
136
3 Stars
49
2 Stars
35
1 Star
43
Customer Reviews for Garmin - vvomove HR Premium Hybrid Smartwatch - Silver
Customer Rating
5
Stylish fitness watch with adequate features
on December 25, 2019
Posted by: Sbb99
I bought the vivomove HR with silicone band a few weeks ago. It has been great so far. The battery lasts about 4 to 5 days without charging. I have a moderately active life style (2 to 4 hrs of various physical activities plus per week), so the fitness tracking features are just enough for me. I also was able to get an alternative quick release band to change around. If you are looking for a stylish watch that tracks various fitness activities, heart rate, stress levels, and sleep status, this watch is for you!
Written by a customer while visiting Garmin
Customer Rating
2
Disappointed
on December 26, 2019
Posted by: sallyh
I could not get it out of French although my app was set for English. I could not sync it to my phone and after trying several times I was ready to chuck it out the window. The menu on the dial is too small and not bright enough. I habe really good up close vision and I was straining to see it. Being in another lang didn't help. I liked the app. returning today
Response from GarminBy Cecil with Garmin, Fitness, December 30, 2019
We are sorry to hear about your experience with the device if you have not yet returned the device to the retailer we would encourage you to go to our support site for assistance. From there you can check the software using Garmin Express and you can also reach out to our team for further assistance as well so we can get more information from you on the syncing issue and work on a solution.
Garmin Express:
https://www8.garmin.com/manuals/webhelp/vivomovehr/EN-US/GUID-3CCB0850-544E-4983-8D61-3CEB91253BCA.html
vivomove HR Support:
https://support.garmin.com/en-US/?productID=583562&tab=topics
Garmin Express:
https://www8.garmin.com/manuals/webhelp/vivomovehr/EN-US/GUID-3CCB0850-544E-4983-8D61-3CEB91253BCA.html
vivomove HR Support:
https://support.garmin.com/en-US/?productID=583562&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
Love! Easy to use
on December 27, 2019
Posted by: Pat87
I got this for Christmas and it's amazing! Does everything I hoped and so much more! And come to find out I'm stressed haha it tells me to breathe and gives me a breathing task. Thanks for calming me down!
Written by a customer while visiting Garmin
Customer Rating
1
Total disappointment
on December 27, 2019
Posted by: Haleyglyn
My 3rd garmin, first smart watch and last!!! Charge only lasts about 12 hours instead of the advertised 5 days!! Returned it after 2 days!! So sad!!! I was so excited about the watch!! It’s totally cute!!
Response from GarminBy Cecil with Garmin, Fitness, December 30, 2019
Sorry to hear about the battery issue and that you returned the device to the retailer. The device may have needed a software update which may have corrected this issue. For future reference we would encourage you or other customers to go to our support site and use the Garmin Express program on your computer to check the software. If you find that the software is already up to date then please reach out to our team for assistance so that we can get the details from you and offer a solution.
vivomove HR Support:
https://support.garmin.com/en-US/?productID=583562&tab=topics
Garmin Express:
https://www8.garmin.com/manuals/webhelp/vivomovehr/EN-US/GUID-3CCB0850-544E-4983-8D61-3CEB91253BCA.html
vivomove HR Support:
https://support.garmin.com/en-US/?productID=583562&tab=topics
Garmin Express:
https://www8.garmin.com/manuals/webhelp/vivomovehr/EN-US/GUID-3CCB0850-544E-4983-8D61-3CEB91253BCA.html
Written by a customer while visiting Garmin
Customer Rating
5
Love the look!
on December 27, 2019
Posted by: LeahJ
I wanted to get a step tracking device but didn’t like the look of fitbits and Apple watches. I love the look of the vivomove HR. I also like all the features and widgets that it has. The set up was quick and easy and I have already gotten several compliments on it. I’m very happy with this purchase and would recommend it.
Written by a customer while visiting Garmin
Customer Rating
5
Easy to setup and use
on December 28, 2019
Posted by: Patsyschu
Happily tracking my activity level and that gives me incentive to move more! Easy to setup, what a blessing. Stylish too!
Written by a customer while visiting Garmin
Customer Rating
5
Great futures
on December 28, 2019
Posted by: BH529
Got it us a Christmas present. So far i love it. Still learning all the futures.
Written by a customer while visiting Garmin
Customer Rating
4
So far so good!
on December 28, 2019
Posted by: Jdverb
I received this as a Christmas gift. I like all of the features but I had to go through the troubleshooting for the iOS text messages to appear. It also does not sync with MFP for the step count.
Written by a customer while visiting Garmin