Customer reviews from Garmin
Garmin - vvomove HR Premium Hybrid Smartwatch - Silver
Average customer rating
4.1
(573 Reviews)
Rating breakdown 573 reviews
5 Stars
310
4 Stars
136
3 Stars
49
2 Stars
35
1 Star
43
Customer Reviews for Garmin - vvomove HR Premium Hybrid Smartwatch - Silver
Customer Rating
5
Great
on November 15, 2019
Posted by: Chan36
My boyfriend bought this for me as a early Christmas present.
Written by a customer while visiting Garmin
Customer Rating
4
love its functionality and design
on November 18, 2019
Posted by: KingAir
It took me a long time to decide which smart watch to buy. I have been a long time apple watch user and switching to Garmin took a lot of evaluating and convincing! I decided on Garmin because it showed data that was important to me. I am not an athlete or sports minded person but I wanted basic info on my health and activities. The design is very elegant too. Unfortunately, I wish the design team would come up with a better resolution and a longer charging cable. But overall, everything is great!!!!
Written by a customer while visiting Garmin
Customer Rating
4
Everything is wonderful except one MAJOR detail!!
on November 18, 2019
Posted by: Cdchristiansen
Just got this watch from my husband as an early Christmas Present. LOVE it. It's beautiful and everything works so great except that I don't receive text messages. I read a lot of reviews saying that after the APPLE update they weren't able to receive texts. I wish Garmin would figure this out. I did everything the website told me to in regards to ensuring that I would be able to receive texts. However, to no avail that didn't work.
Written by a customer while visiting Garmin
Customer Rating
1
Horrible watch
on November 20, 2019
Posted by: Alice123
I bought them because watch looks great and they have hands. But!! The hands are completely useless as they won’t calibrate (I used instructions and multiple YouTube videos and nothing) and They show completely wrong time. Im returning the watch
Response from GarminBy Antonio with Garmin, Fitness , November 21, 2019
Sorry to hear about the issue that you are having with the device, I would encourage you to go to our support site and check the software on the device, also from there you can contact our staff for further assistance.
vivomove HR Software:
https://support.garmin.com/en-US/?partNumber=010-01850-AB&tab=software
vivomove HR Software:
https://support.garmin.com/en-US/?partNumber=010-01850-AB&tab=software
Written by a customer while visiting Garmin
Customer Rating
1
No GPS
on November 21, 2019
Posted by: Julie J
Have had this watch for 10 minutes and realise no GPS. What is the pointy. Hopefully I can return it.
Response from GarminBy Antonio with Garmin, Fitness, November 21, 2019
Sorry to hear about your experience with this watch. The vivomove HR doesn't needs GPS to record steps and be used as an activity tracker. GPS is only needed when you want to record an activity with a GPS Track.
The vivomove HR will still record Running Activities using the internal sensor to provide accurate distance and pace.
The vivomove HR will still record Running Activities using the internal sensor to provide accurate distance and pace.
Written by a customer while visiting Garmin
Customer Rating
5
Love it
on November 24, 2019
Posted by: Nikky
I just bought it and I love everything about it. The fit, the style and connection.
Written by a customer while visiting Garmin
Customer Rating
3
Touch Screen
on November 24, 2019
Posted by: DJ Davis
I currently have a Garmin Garmin Vivo band (not watch shaped) that I’ve had for 2 or 3 years. It has a button that makes it easy to push and look at activities. The strap has come apart plus I wanted something that looks a little nicer with a watch look. Naturally I chose a Garmin because I thought it would be intuitive. I should have read the reviews prior to purchase. I opened the box, pulled out the watch and no buttons! The touch screen is more than just a little finicky. Getting the watch paired with a finicky touch screen is crazy! The double tap to begin timing is impossible. I have to double tap 6-8 times before timing begins and same to end. Very frustrating. 90% of the time moving my arm towards me does not turn on the watch. It requires a double tap. Ridiculous! Impossible to read/see outdoors, which is where I need it most.
Still trying to decide whether I want to strap on my old geeky looking band that has a strap that doesn’t hook up or send this attractive, but non functional thing back to Gagarin!
Response from GarminBy Antonio with Garmin, Fitness , November 26, 2019
Sorry to hear about the issue that you are having with the device, I would encourage you to go to our support site and check the software on the device, also from there you can contact our staff for further assistance.
vivomove HR Software:
https://support.garmin.com/en-US/?productID=583562&tab=software
vivomove HR Software:
https://support.garmin.com/en-US/?productID=583562&tab=software
Written by a customer while visiting Garmin
Customer Rating
1
Sync Capability
on November 25, 2019
Posted by: Hudge
It is terrible at syncing to my phone. It should not be so difficult to connect with my phone.
Response from GarminBy Antonio with Garmin, Fitness , November 26, 2019
Sorry to hear about the issue that you are having with the device, I would encourage you to go to our support site and check the software on the device, also from there you can contact our staff for further assistance.
vivomove HR Software:
https://support.garmin.com/en-US/?productID=583562&tab=software
vivomove HR Software:
https://support.garmin.com/en-US/?productID=583562&tab=software
Written by a customer while visiting Garmin