Customer reviews from Garmin
Garmin - vvomove HR Premium Hybrid Smartwatch - Silver
Average customer rating
4.1
(573 Reviews)
Rating breakdown 573 reviews
5 Stars
310
4 Stars
136
3 Stars
49
2 Stars
35
1 Star
43
Customer Reviews for Garmin - vvomove HR Premium Hybrid Smartwatch - Silver
Customer Rating
5
Perfect!
on September 11, 2019
Posted by: Bunnytroche
I bought this because of the great look of a classic watch. It does so much more than expected!!! Absolutely amazing and exactly what I wanted.
Written by a customer while visiting Garmin
Customer Rating
5
Full of features!!
on September 13, 2019
Posted by: eily73
I love my new Garmin Vivomove HR as it has so many features and tracks everything I am interested in. It is also compatible with the fitness app I use regularly. The Garmin App is easy to use - colorful and interactive! I find myself pushing to do more as I check the app frequently. Overall I would highly recommend this product!
Written by a customer while visiting Garmin
Customer Rating
2
Basic smart watch
on September 13, 2019
Posted by: RobD.
It's a nice looking watch and is very lightweight.I liked the watch but it was a little too basic. It would be nice if you could respond to text and answer a call from the watch. It does have a lot of features when it comes to fitness tracking but I expected it to have more usable phone features.
Response from GarminBy Antonio with Garmin, Fitness , September 16, 2019
Sorry to hear about your experience with this watch. The vivomove HR does allow you the option to answer phone calls from it based on your smartphone.
There are other watches that do support the options to respond to text also.
Please feel free to reach out to our support teams and we can help find a model that provides all the features you would like to have it include.
There are other watches that do support the options to respond to text also.
Please feel free to reach out to our support teams and we can help find a model that provides all the features you would like to have it include.
Written by a customer while visiting Garmin
Customer Rating
4
Mixed emotions
on September 15, 2019
Posted by: Rej1997
After my 5th Fitbit died, I needed a change. Apple Watch was great for smart features, but I wanted more of a fitness watch. The Garmin Vivomove has great looks and I love the app, although I don’t think it’s quite as accurate as the Fitbit. I haven’t figured out how to use the screen on the watch yet, but I’ve only had it 4 days. I had to calibrate the time as it was off when I set it up.
Written by a customer while visiting Garmin
Customer Rating
5
Awesome style great features
on September 16, 2019
Posted by: Alavigne628
So happy with this watch! It’s stylish and extremely functional!
Written by a customer while visiting Garmin
Customer Rating
5
Many features and Long battery life
on September 18, 2019
Posted by: jcsmsb
I was using a smart watch with many features but the battery could not get me through the day. My daughter told me how happy she was with her Garmin- I think she is on her third- and she helped me choose the best one for me. I could not be happier.
I had a problem when I changed phones but Garmin helped me reconnect and add a feature I hadn't found. I highly recommend it.
I had a problem when I changed phones but Garmin helped me reconnect and add a feature I hadn't found. I highly recommend it.
Written by a customer while visiting Garmin
Customer Rating
1
Nightmare
on September 24, 2019
Posted by: Maxxie
I bought this thinking I like the look of a watch while having the features I wanted in a tracker. I was so wrong. I spent 1 hour on the phone with Garmin trying to get the features to work with no success. Taking it back straightaway
Response from GarminBy Antonio with Garmin , Fitness, September 24, 2019
Sorry to hear about your experience with this watch.
If you chose to purchase a future Garmin smartwatch I would recommend checking out our FAQ below which provides some helpful steps.
Garmin Connect App Bluetooth Troubleshooting:
https://support.garmin.com/en-US/?faq=reHBOSC1bt83UTDHqYJZG8&searchQuery=Bluetooth%20Smart%20
If you chose to purchase a future Garmin smartwatch I would recommend checking out our FAQ below which provides some helpful steps.
Garmin Connect App Bluetooth Troubleshooting:
https://support.garmin.com/en-US/?faq=reHBOSC1bt83UTDHqYJZG8&searchQuery=Bluetooth%20Smart%20
Written by a customer while visiting Garmin
Customer Rating
3
It’s okay
on September 26, 2019
Posted by: Reese
I’ve found that this watch doesn’t have as good as quality as it looks in pictures within the bottom touch screen, it’s fuzzy. The app on your phone takes forever to load all your information from the watch. (I have an IOS) I also find the vibration annoying at times. Also the screen is not finger print resistant so you have to clean the screen every time you touch it. I don’t think it’s worth what you pay.
Response from GarminBy Cecil with Garmin, Fitness, September 27, 2019
Sorry to hear about you experience with the device. We would encourage you to reach out to our support staff so that we can get more details on what you are seeing with the screen. As for loading Apps the device may need a software up date, if the update does not improve the functioning of the device again please reach out to our staff. The vibration level can be adjusted as well.
vibration:
https://www8.garmin.com/manuals/webhelp/vivomovehr/EN-US/GUID-49EDB06F-F2A0-4C44-98C8-8D7AC017B523.html
Updates:
https://www8.garmin.com/manuals/webhelp/vivomovehr/EN-US/GUID-3CCB0850-544E-4983-8D61-3CEB91253BCA.html
vivomove HR Support:
https://support.garmin.com/en-US/?productID=583562&tab=topics
vibration:
https://www8.garmin.com/manuals/webhelp/vivomovehr/EN-US/GUID-49EDB06F-F2A0-4C44-98C8-8D7AC017B523.html
Updates:
https://www8.garmin.com/manuals/webhelp/vivomovehr/EN-US/GUID-3CCB0850-544E-4983-8D61-3CEB91253BCA.html
vivomove HR Support:
https://support.garmin.com/en-US/?productID=583562&tab=topics
Written by a customer while visiting Garmin