Customer reviews from Garmin
Garmin - vvomove HR Premium Hybrid Smartwatch - Silver
Average customer rating
4.1
(573 Reviews)
Rating breakdown 573 reviews
5 Stars
310
4 Stars
136
3 Stars
49
2 Stars
35
1 Star
43
Customer Reviews for Garmin - vvomove HR Premium Hybrid Smartwatch - Silver
Customer Rating
1
Does not work well. Not worth the money.
on August 2, 2019
Posted by: JeffW
Does not record steps properly (compared directly against my knockoff Fitbit which recorded 2500 steps vs 230 on the Garmin during a walk with my dogs). Unable to see the screen in moderate daylight. Does not always sync to phone without having to open the app. Does not move seamlessly between screens, very jerky movement. Does not always turn screen on when looking at the face or tapping the screen, sometimes it takes 6-8 taps before the screen activates. It's like the product features were an afterthought to the design. Very disappointing and certainly not worth the money.
Response from GarminBy Cecil with Garmin, Fitness, August 5, 2019
Sorry to hear about your experience with the device, we would encourage you to go to our support site for assistance to ensure that the software on the device is up to date, as well as a way to contact our staff for further assistance as well.
Garmin Express:
https://www8.garmin.com/manuals/webhelp/vivomovehr/EN-US/GUID-90F380F9-11E0-41F0-91D9-0A429FFED312.html
vivomove HR Support:
https://support.garmin.com/en-US/?productID=583562&tab=topics
Garmin Express:
https://www8.garmin.com/manuals/webhelp/vivomovehr/EN-US/GUID-90F380F9-11E0-41F0-91D9-0A429FFED312.html
vivomove HR Support:
https://support.garmin.com/en-US/?productID=583562&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
Garmin connect app
on August 4, 2019
Posted by: Maelo
Great connection with the Garmin connect app. Yo can see results real-time.
Written by a customer while visiting Garmin
Customer Rating
4
So beautiful!
on August 5, 2019
Posted by: Pril
This watch is so pretty on the wrist. It doesn't look like a smartwatch. I like almost everything about it. That said, the screen isn't that sensitive, and sometimes I have to tap and tap...and tap. Other than that, great buy!
Written by a customer while visiting Garmin
Customer Rating
5
Great look, great features
on August 6, 2019
Posted by: laura1234
I bought my watch December 2018, and I have received so many compliments on it. Once people figure out it's a smart watch, they are in shock.
I ultimately wanted to get a watch that counted my steps and was waterproof. When I stumbled upon this one, I was thrilled! It has been so useful.
I ultimately wanted to get a watch that counted my steps and was waterproof. When I stumbled upon this one, I was thrilled! It has been so useful.
Written by a customer while visiting Garmin
Customer Rating
4
Beautiful watch
on August 7, 2019
Posted by: Steph123
I love this watch. It has a traditional face and all the data I'm looking for available at a glance. It's clean and stylish which is great for work outs and dressing up.
My only wish is to have the ability to change the weather from F to C. All other units to stay as is.
My only wish is to have the ability to change the weather from F to C. All other units to stay as is.
Written by a customer while visiting Garmin
Customer Rating
3
It's ok.
on August 8, 2019
Posted by: Gdog73
I liked my Fitbit much better. I returned this to the store I bought it from and bought another Fitbit.
Response from GarminBy Cecil with Garmin, Fitness, August 12, 2019
Sorry to hear that you returned the device. We would encourage you to contact our support team so that we can get more detailed information from you. For future reference we would also ask that you take advantage our support site as well for setting up the device and other questions. Thank you for posting a review.
support.garmin.com
support.garmin.com
Written by a customer while visiting Garmin
Customer Rating
4
Not easy to set up
on August 9, 2019
Posted by: Floorboard8
Got this in rose gold and white for my birthday, as a less expensive and prettier alternative to the Apple Watch. I still have to learn how to use some the features and although it has a huge face, I like it for use as my sport watch. It was extremely difficult to set up, got stuck in the wrong language and my 21 year old finally had to help me. Thank goodness for our children, who can help us set up these techno gadgets.
Written by a customer while visiting Garmin
Customer Rating
5
Everything I was looking for!!!
on August 12, 2019
Posted by: Lcmorse
I just bought mine a week ago and absolutely love it.
Written by a customer while visiting Garmin