Customer reviews from Garmin
Garmin - vvomove HR Premium Hybrid Smartwatch - Silver
Average customer rating
4.1
(573 Reviews)
Rating breakdown 573 reviews
5 Stars
310
4 Stars
136
3 Stars
49
2 Stars
35
1 Star
43
Customer Reviews for Garmin - vvomove HR Premium Hybrid Smartwatch - Silver
Customer Rating
5
Stylish and productive
on February 25, 2019
Posted by: Kendra
I like how it looks like a watch and tracks my workouts, heart rate, etc. The only concern I have is if it will hold its battery. So far so good.
Written by a customer while visiting Garmin
Customer Rating
2
Great features; BAD WRIST BAND!!
on February 25, 2019
Posted by: Anonymous
I ended up having to buy another one because the latch on these bands just slide over if something pushes them in slightly. Ridiculous!! My parents bought me another one only because I was so upset mine fell off my wrist which was clipped so tight I had imprints left on my wrist. I think that garmin needs to change these bands and replace people’s lost watches whom this has happened. I read other reviews and I am not the first and I won’t be the last if they don’t change these bands!
Response from GarminBy Cecil with Garmin, Fitness, February 28, 2019
Sorry to hear about your experience with the band, I would encourage you to reach out to our support staff with this issue.
vivomove HR support:
https://support.garmin.com/en-US/?productID=583562&tab=topics
vivomove HR support:
https://support.garmin.com/en-US/?productID=583562&tab=topics
Written by a customer while visiting Garmin
Customer Rating
1
Harder to use than I thought it would be
on February 25, 2019
Posted by: Raygregvic
My husband bought the for my birthday. Up until now I didn’t want a smart watch I didn’t like the square black face. My niece had the Garmin on one day & told my husband that’s what I would wear! I almost returned it the same day I brought it home! I’m trying to be patient I don’t think it’s very user friendly and tapping it to come on forget about it! It’s okay, I would look at others if I was telling my friends about this watch.
Response from GarminBy Cecil with Garmin, Fitness, February 28, 2019
Sorry to hear about your experience with the device. I would encourage you to start at our support page for assistance with setting up the device, there is a lot of good information there. You can also contact our support team from the site as well for further assistance.
Getting Started:
https://support.garmin.com/en-US/?productID=583562&tab=topics&topicTag=region_gettingstarted
vivomove HR support:
https://support.garmin.com/en-US/?productID=583562&tab=topics
Getting Started:
https://support.garmin.com/en-US/?productID=583562&tab=topics&topicTag=region_gettingstarted
vivomove HR support:
https://support.garmin.com/en-US/?productID=583562&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
Love!!!
on February 26, 2019
Posted by: missboss
Love it, actually changed my mind. I was planning on getting a Fitbit versa, got this instead and I love it!
Written by a customer while visiting Garmin
Customer Rating
4
Great Hybrid Smartwatch
on February 28, 2019
Posted by: Falconer
It works for me and my objetives which are daily steps and maybe the heart monitor for general health and fitness. I would have given it 5 stars but the screen seems to me is not very clear. It looks a little pixelated and fuzzy around the numbers and letters. At first sight, I thought it was humidity accumulated but no, its just the normal resolution of the screen. Props to Garmin for its first hybrid smartwatch, but still, I think it would be awesome to see the next generation with a more clear resolution. Come on guys, it's 2019.
Written by a customer while visiting Garmin
Customer Rating
5
Styling fitness watch
on February 28, 2019
Posted by: Mshell
I bought yesterday and i love it. i was big into fitbit but missed wearing a watch. now i can wear a stylish watch but also track my fitness. set up was somewhat easy.
Written by a customer while visiting Garmin
Customer Rating
3
Could be better
on March 2, 2019
Posted by: agata
The watch looks very nice, however when I took it out of the box I was surprised how fragile it seems. My firts thought was "a toy". I ordered the premium rose gold with grey band, it is totally not worth it's price. What should be improved:
- the touch screen sometimes does not respond - you need to tap it really hard
- I cannot change the order of widgets
- as the touch screen sometimes does not respond, it would be much easier for me to add the workout later on in Garmin Connect. However, when I do so the HR data are not "uploaded" to the workout data. This is crazy! Everything is there in the app, in the watch, but not when I enter the workout. I cannot check what was my average puls during the workout. Seriously?
- the hands moving out from the desplay are cool, but quite noisy
- the touch screen sometimes does not respond - you need to tap it really hard
- I cannot change the order of widgets
- as the touch screen sometimes does not respond, it would be much easier for me to add the workout later on in Garmin Connect. However, when I do so the HR data are not "uploaded" to the workout data. This is crazy! Everything is there in the app, in the watch, but not when I enter the workout. I cannot check what was my average puls during the workout. Seriously?
- the hands moving out from the desplay are cool, but quite noisy
Though there are some things that re anoying, I still like it and decided to keep it.
Response from GarminBy Cecil with Garmin, Fitness, March 5, 2019
I am glad to see that you are giving the device a try, and I am sorry that your having some issues. I would encourage you to take advantage of our support site and also to ensure that the software on the device is up to date. After that you can always contact our support staff from that page for further assistance as well.
vivomove HR support:
https://support.garmin.com/en-US/?productID=583562&tab=topics
vivomove HR support:
https://support.garmin.com/en-US/?productID=583562&tab=topics
Written by a customer while visiting Garmin
Customer Rating
4
Quality Workmanship
on March 2, 2019
Posted by: KimT0463
I bought this recently, love the features of the watch.
Love the stylish look and the ease of use.
Love the stylish look and the ease of use.
Written by a customer while visiting Garmin