Customer reviews from Garmin
Garmin - vvomove HR Premium Hybrid Smartwatch - Silver
Average customer rating
4.1
(573 Reviews)
Rating breakdown 573 reviews
5 Stars
310
4 Stars
136
3 Stars
49
2 Stars
35
1 Star
43
Customer Reviews for Garmin - vvomove HR Premium Hybrid Smartwatch - Silver
Customer Rating
5
Watch is beautiful as well as functional!
on September 27, 2018
Posted by: Barbmc57’
Enjoying having this beautiful watch. The other day I forgot I had left my phone on silent but thanks to my Garmin I did not miss an important call. Not to mention it keeps up with all my fitness goals. I love it.
Written by a customer while visiting Garmin
Customer Rating
1
Didn’t last
on September 27, 2018
Posted by: Mackdelu
My new watch didn’t see out 10 weeks! The battery charge only lasted one day and goals were completed while watching TV. Was replaced but new watch would not connect to app even with help from the company. I had to erase old watch’s data and now I’ve burned 840 calories before I’ve put it on for the first time hmmmmmm.
Response from GarminBy Blake with Garmin, Fitness Product Support, October 16, 2018
We would ask that you reach out to your local product support channel for assistance. We will likely need to gather some information off of your device that will require direct contact.
Written by a customer while visiting Garmin
Customer Rating
5
Great Watch
on September 29, 2018
Posted by: KevinC
Just received this watch...seems to be great!!!!!!
Written by a customer while visiting Garmin
Customer Rating
5
Great, all the features I wanted in a watch!!
on October 1, 2018
Posted by: Mykath2
I was looking for a watch that would monitor my resting and active heartbeats and keep track of my activities. I’m so glad that I purchased this watch, it does what I need and much much more!
Written by a customer while visiting Garmin
Customer Rating
3
Instructions are TERRIBLE
on October 2, 2018
Posted by: GaryK
The instructions are very limited and had to go to the internet to find out how to set up. Also, there are many features with absolutely no instructions either with the unit or on the internet. Going to be a long learning process. Also the swipe screen does not work very well to the point of getting frustrated!
Response from GarminBy Blake with Garmin, Fitness Product Support, October 16, 2018
Gary,
We would love to hear from you what you are needing specifically that isn't available online. We understand that there may be holes in our content at times and we will gladly make that content available once we know what is missing. Please visit support.garmin.com to see if your questions can be answered there.
We would love to hear from you what you are needing specifically that isn't available online. We understand that there may be holes in our content at times and we will gladly make that content available once we know what is missing. Please visit support.garmin.com to see if your questions can be answered there.
Written by a customer while visiting Garmin
Customer Rating
4
So far...pretty good
on October 3, 2018
Posted by: toddr
Just got this setup yesterday so still getting used to it. I started online with setting it up and somehow got the watch on some foreign language. You would think that since it was paired with my iPhone and the app was set to English that it would change it when it syncs. It didn't. I had to reset the watch, guessing at what it said in whatever language it was, back to defaults and start all over. I guess I don't understand the sync.
Written by a customer while visiting Garmin
Customer Rating
4
Deals poorly with flights of stairs
on October 5, 2018
Posted by: Jesse65
Had tracker for 1 week and I really like my new Vivomove HR. Has nice appearance and very good battery life. If you really want to track stairs though it does a very poor job.
Written by a customer while visiting Garmin
Customer Rating
1
Plastic feel-cheap-to band
on October 11, 2018
Posted by: KarenG
I won't bother sending it back but sorry I purchased it.
Response from GarminBy Blake with Garmin, Fitness Product Support, October 22, 2018
Karen,
Based on the title of and information in your review, we aren't certain exactly what the issue with your vivoactive 3 Music is. Please visit support.garmin.com with any questions or concerns you have.
Based on the title of and information in your review, we aren't certain exactly what the issue with your vivoactive 3 Music is. Please visit support.garmin.com with any questions or concerns you have.
Written by a customer while visiting Garmin