Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.3
(234 Reviews)
Rating breakdown 234 reviews
5 Stars
143
4 Stars
52
3 Stars
18
2 Stars
12
1 Star
9
85%of customers recommend this product.
(
109 out of
128)
Customer Reviews for Frigidaire - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
5
Grear fridge
on November 15, 2019
Posted by: JjbIrd
[This review was collected as part of a promotion.] Came with new home works great. I have not had any problems
Written by a customer while visiting frigidaire.com
Customer Rating
5
Th features are fantastic!
on November 18, 2019
Posted by: Suzie49
[This review was collected as part of a promotion.] It has a lot of room in the bottom and in the freezer. I'll bee able to put some baked cookies and pies away for thee holidays now that I have this bigger refrigerator. I am very pleased with this refrigerator, wish I had gotten it sooner!!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice storage
on November 21, 2019
Posted by: tracyh99
[This review was collected as part of a promotion.] I am very satisfied with my refrigerator and would recommend buying one.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Refrigerator
on November 29, 2019
Posted by: Larry1147
[This review was collected as part of a promotion.] Great Refrigerator. Looks good, works great. Glad I got it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
extra room
on December 1, 2019
Posted by: papa ernie
[This review was collected as part of a promotion.] received it in oct works great, love the extra drawers
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 18 cu. Ft. Top Freezer Refrigerator
on December 3, 2019
Posted by: Helen S
[This review was collected as part of a promotion.] I have purchased my Frigidaire 18 cu ft. refrigerator about 2 months ago. I am so pleased with the purchase! It has a lot of space on the door and the freezer. I wouldn't want another brand.
And when I wipe the outside it shines just like it did the day it was installed. Thank you all so very much!!
And when I wipe the outside it shines just like it did the day it was installed. Thank you all so very much!!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not happy
on December 4, 2019
Posted by: Arr1
[This review was collected as part of a promotion.] I both mine 2 months ago and already had to have a texh come do some door repair. Still having door issue.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, December 6, 2019
Hello, Arr1.
Thank you for letting us know about your recent experience.
I feel terrible to learn about the matter with your fridge’s door.
Based on the details you provided, it appears the tech replaced your fridge’s gasket during his visit.
Are your doors closing/sealing properly?
Here’s how you can check by doing a simple paper test.
Put a piece of paper between the door and the fridge, close the door and then pull. If the paper slips out easily, it's time to replace the gaskets because it isn't sealing.
Should you feel you need a revisit from our tech, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
-Derrick
Thank you for letting us know about your recent experience.
I feel terrible to learn about the matter with your fridge’s door.
Based on the details you provided, it appears the tech replaced your fridge’s gasket during his visit.
Are your doors closing/sealing properly?
Here’s how you can check by doing a simple paper test.
Put a piece of paper between the door and the fridge, close the door and then pull. If the paper slips out easily, it's time to replace the gaskets because it isn't sealing.
Should you feel you need a revisit from our tech, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great! Except for occasional knocking sound.
on December 4, 2019
Posted by: Hawk9113
[This review was collected as part of a promotion.] I bought this a month ago and it has been working great! It does run a little bit colder than our old fridge, so we adjusted the temperature a bit from factory defaults. Our fridge also makes an occasional knocking sound, doesn't always happen but usually when the compressor kicks on. I don't know if that's normal or if our fridge is faulty. We're learning to live with it for now.
Written by a customer while visiting frigidaire.com