Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.3
(234 Reviews)
Rating breakdown 234 reviews
5 Stars
143
4 Stars
52
3 Stars
18
2 Stars
12
1 Star
9
85%of customers recommend this product.
(
109 out of
128)
Customer Reviews for Frigidaire - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
2
Outdated
on August 3, 2019
Posted by: Wdb04
[This review was collected as part of a promotion.] Not everyone has the space or thousands to spend but that shouldn't stop Frigidaire from updating their refrigerators to match busy lifestyles. The porportions are just so outdated it ruins any great features the refrigerator has, more freezer space not less, love the deep doors to keep things convenient but trim a bit off the inside so I'm not losing
floor space.
floor space.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, August 6, 2019
Hello, Wdb04,
Thank you for your time and recent business with us! As we strive to produce high-quality products and services for deserving consumers like you, we would like to assure you we capture all consumer feedback to enhance Frigidaire’s overall operations and quality. Again, we thank you for your willingness to share your opinions and for your personal contribution in helping us to better understand and meet our customer needs going forward. We ask that if you have any questions or concerns that you would like to discuss further, please contact us directly. Our team may be reached by calling 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Thank you for your time and recent business with us! As we strive to produce high-quality products and services for deserving consumers like you, we would like to assure you we capture all consumer feedback to enhance Frigidaire’s overall operations and quality. Again, we thank you for your willingness to share your opinions and for your personal contribution in helping us to better understand and meet our customer needs going forward. We ask that if you have any questions or concerns that you would like to discuss further, please contact us directly. Our team may be reached by calling 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Simple . lightweight. Easy to clean
on August 6, 2019
Posted by: Lola RamosFamily
[This review was collected as part of a promotion.] Its affordable. Has plentu of storage room. Fits perfectly in my kitchen. I love to go shopping for groceries now
Written by a customer while visiting frigidaire.com
Customer Rating
5
Every thing is great about this fridge
on August 18, 2019
Posted by: Barbiedoll21
[This review was collected as part of a promotion.] Had so many fridgerators they all was of good not as good quality as this one just more higher priced
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful Refrigerator.
on August 19, 2019
Posted by: Esteban Hernandez
[This review was collected as part of a promotion.] I bought this Frigidaire Refrigerator less than a month. Until now it is working very well. This is a great equipment. It is small (fit good in my room) but at the same time it is big. The interior design make it big. The distribution of the shelf included the door are inginious. I like it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
color
on August 19, 2019
Posted by: Lynn31
[This review was collected as part of a promotion.] I love the color and it fits in the space in my kitchen just perfect it goes just fine with my stove as well as by cheers to my kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
2
New refrigerator makes a gurgling sound.
on August 19, 2019
Posted by: Lucky933
[This review was collected as part of a promotion.] I had it looked at under warranty and the repair man said it says it makes that sound in the owners manual. I’ve never had a refrigerator make a gurgling sound before so I’m very surprised they built it this way?
Response from frigidaire.comBy Briana, Online Outreach Specialist, August 26, 2019
Hello, Lucky933! Thank you for your feedback! We sincerely apologize for your experience. With your new refrigerator, modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. If you have any additional questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am – 8:00 pm, our team will be happy to assist you further. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
My fridge i
on August 25, 2019
Posted by: Bigugly
[This review was collected as part of a promotion.] The fridge works great but every once in a while it makes a strange
Response from frigidaire.comBy Briana, Online Outreach Specialist, August 30, 2019
Hello, Bigugly! Thank you for your feedback! We sincerely apologize for your experience with your refrigerator. With your new refrigerator, modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. If you have any additional questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am – 8:00 pm, our team will be happy to assist you further. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointed!!!
on August 27, 2019
Posted by: sue925
I bought this refrigerator six years ago. SIX! It has been nothing but trouble for months. I have thrown away so much food! Neither the refrigerator nor freezer was cold enough. The authorized dealer has tried to fix it twice. Now the freezer is not defrosting and the fridge isn’t cold. At all. I have never had a refrigerator go out in such a short time. I’m furious. I would never recommend this brand.
Response from frigidaire.comBy Briana, Online Outreach Specialist, August 29, 2019
Hello,Sue925! Thank you for your feedback! We sincerely apologize for your experience with your refrigerator. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Should you need further assistance, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com