Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.3
(234 Reviews)
Rating breakdown 234 reviews
5 Stars
143
4 Stars
52
3 Stars
18
2 Stars
12
1 Star
9
85%of customers recommend this product.
(
109 out of
128)
Customer Reviews for Frigidaire - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
5
Frigidaire refrigerator
on August 20, 2018
Posted by: Boopgirl4u
from Hancock wi
[This review was collected as part of a promotion.] I'm so happy with my new refrigerator. The clear shelves and drawers make it easy to see items. Lots of door space too. I'd recommend this to others
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
The best fridge ever
on August 23, 2018
Posted by: Bexsta
from Marstonsmills
[This review was collected as part of a promotion.] I'm really happy with our new Frigidaire .it is really efficient and keeps everything soo cold
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not up to 5 star rating given by others
on August 27, 2018
Posted by: Willie32
from CT
I have had the 18 cu ft top freezer model for a month now. I think it might have been a mistake to buy it. First the freezer door wouln’t close with a gentle push, so the door has remained open without my being aware. Someone from the store came out to adjust the level, but humidity caused frost to form inside on the top of the door, Then I adjusted the temp. Next the temp in fridge is warmer than expected; cream and milk bought a week earlier turned bad.I turned the temp down this AM and guess I have to wait until tomorrow AM (24hrs) to see if it’s colder. It’s ridiculous to say that I shouldn’t open the door so often, as the manual says. I’m retired, the only person using fridge.I am not happy. I will be calling Frigidaire tomorrow.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , August 29, 2018
Hi Willie32!
We apologize for your experience with your refrigerator. Ensuring the refrigerator is leveled and the cabinet is sitting solid on all corners typically alleviates the matter you are experiencing.
In researching, we were unable to locate any contact with us or service request pertaining to your concerns.
Should you continue to experiencing any matters with your freezer door, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
We apologize for your experience with your refrigerator. Ensuring the refrigerator is leveled and the cabinet is sitting solid on all corners typically alleviates the matter you are experiencing.
In researching, we were unable to locate any contact with us or service request pertaining to your concerns.
Should you continue to experiencing any matters with your freezer door, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not happy
on August 29, 2018
Posted by: Darleene
from Indy
[This review was collected as part of a promotion.] I received this refrigerator with a dent on the outside of the door.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, August 31, 2018
Hey Darleene, I am terribly sorry to hear about the dent on your refrigerator. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features!
on August 31, 2018
Posted by: Gaga2
from Bonner Springs, KS
[This review was collected as part of a promotion.] It looks great. It works great. I love it. Runs quietly.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Keeps my food Cold!
on September 6, 2018
Posted by: Liberty33
from Sugar Grove, Pa
[This review was collected as part of a promotion.] I bought this after another brand was returned because it did not keep my food cold. The shelves in the door are sturdy and roomy. The fridge shelves are adjustable, and it has the meat and vegetable drawers.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
great product
on September 11, 2018
Posted by: pepper14
from Pennsylvania
[This review was collected as part of a promotion.] Love the new position of the light inside and the fact that it is an LED light. Also love the way the freezer vents have been changed from the top on the older model to the bottom on the new one. So much more freezer space that without worrying about blocking the vents. Frigidaire has always been dependable for me.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just the right size!!!
on September 11, 2018
Posted by: Annonymous
[This review was collected as part of a promotion.] I’ve had my Frigidaire for 3 weeks now and i’m ver happy. I love all the space and extra drawer.
I would recommend this to a friend!
Response from frigidaire.comBy Derrick , Online Outreach Representative, October 10, 2018
Hello, Frigidaire Friend.
Thanks for stopping by and showing us some love!
Great to hear you are happy with your Frigidaire 18 Cu. Ft. Top Freezer Refrigerator. I agree this is one roomy fridge and the SpillSafe® Shelves make cleaning spills so easy!
We appreciate you for choosing the Frigidaire Brand for your home and the feedback you have provided.
Regards-
Derrick
Thanks for stopping by and showing us some love!
Great to hear you are happy with your Frigidaire 18 Cu. Ft. Top Freezer Refrigerator. I agree this is one roomy fridge and the SpillSafe® Shelves make cleaning spills so easy!
We appreciate you for choosing the Frigidaire Brand for your home and the feedback you have provided.
Regards-
Derrick
Written by a customer while visiting frigidaire.com