Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser - Ebony Black
Average customer rating
4.2
(1,516 Reviews)
Rating breakdown 1,516 reviews
5 Stars
841
4 Stars
378
3 Stars
158
2 Stars
73
1 Star
66
82%of customers recommend this product.
(
552 out of
671)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser - Ebony Black
Customer Rating
3
Does the Job!!
on June 18, 2018
Posted by: willkr3
from Florida
[This review was collected as part of a promotion.] This refrigerator came with our new build. It looks nice and does it's job. I do like the side by side design and the ability to move the racks for larger items. You can move the glass trays as well as the door trays. That was impressive. I haven't had to do any maintenance on it yet, so I can't review it from that point of view at this time. Here is why it received 3 of 5 stars, It's very noisy. while running, it makes a whining noise that is noticeably loud. I'd say it's making noise most of the time it's running and is silent when off. More good features are, the door is designed to close if open, preventing mistakes of open fridge door, unless you swing it passed the angled henge. So that's cool. There is an LED light near the water and ice dispenser. All in all, the overall review is that it's slightly above average and if you need something to keep your food cool with a little kitchen appeal, it does the job!!
I would recommend this to a friend!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , June 20, 2018
Hi Willkr3!
We are glad to hear that you are satisfied with your purchase and its features.
Your refrigerator may make many sounds, such as vibrating or humming; which are apart of the normal operations.
Should you ever experience any unusual sounds, feel free to contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly-CiCi
We are glad to hear that you are satisfied with your purchase and its features.
Your refrigerator may make many sounds, such as vibrating or humming; which are apart of the normal operations.
Should you ever experience any unusual sounds, feel free to contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly-CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Roomy
on June 18, 2018
Posted by: Simplyme
from MILTON FL
[This review was collected as part of a promotion.] The sleek design is awesome. A lot of space inside. Mom multi compartments I love it
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fridge
on June 19, 2018
Posted by: Kimbrell
from Texas
[This review was collected as part of a promotion.] This fridge came with our new home. Side by side stays cold and alarms if doors are left ajar. I gave 4 stars due to ice is bad to hang when dumping causing the ice maker to stop making ice also due to the plastic shelves on door and inside holding drawers. The door caddies are weaker and when a gallon of milk is put in it it tends to pull downward which causes weakness in the plastic and eventually it will break the plastic shelf inside at bottom starting the 2 crisper drawers is weak it needs more support. If a 12 pack of soda is put on it it bows downward to keep this from happening I bought metal supports at home depot and placed them to help support this shelf. I'd had issues when putting anything on this shelf and it bowed the drawers wouldnt slide out. Overall good fridge just needs a few more heavy duty support bars and door shelves.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Water and Ice on the door.
on June 19, 2018
Posted by: Hey Colonel
from Summerville, SC
[This review was collected as part of a promotion.] Installation was quick and easy. Ice maker started making Ice after only 12 hours of operation.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on June 19, 2018
Posted by: Yolis
from 15741 Pueblito Verda Way
[This review was collected as part of a promotion.] I love it the ice maker a puls. And my kids are in love with it too
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on June 19, 2018
Posted by: Trevdawg
from Honolulu
[This review was collected as part of a promotion.] Came with the house, so far no problems. Sleek design and love the color.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great features.
on June 19, 2018
Posted by: Kay427
[This review was collected as part of a promotion.] I love my new refrigerator. I only have an issue with the ice dispenser. Other than that I would purchase again.
I would recommend this to a friend!
Response from frigidaire.comBy Online Outreach Representative, June 20, 2018
Hello, Kay427.
First, allow me to thank you for purchasing our appliances and becoming part of our extended Frigidaire family. We hear your voice and appreciate that you've taken your time to share your experience. I have reached out to you via email to gain more insight into the issue with your ice/water dispenser.
Kindly, Derrick
First, allow me to thank you for purchasing our appliances and becoming part of our extended Frigidaire family. We hear your voice and appreciate that you've taken your time to share your experience. I have reached out to you via email to gain more insight into the issue with your ice/water dispenser.
Kindly, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible
on June 20, 2018
Posted by: Jenn7493
from Aransas
Smelled like burnt rubber. Horrible horrible. Returnef
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, June 25, 2018
Oh no, Jenn7493! I hate to hear that you had a bad experience with an odor in your fridge. This is not the typical experience we expect you to have with our product and do hope that you will give us another chance in the future. ~ Brandi
Written by a customer while visiting frigidaire.com