Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser - Ebony Black
Average customer rating
4.2
(1,516 Reviews)
Rating breakdown 1,516 reviews
5 Stars
841
4 Stars
378
3 Stars
158
2 Stars
73
1 Star
66
82%of customers recommend this product.
(
552 out of
671)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser - Ebony Black
Customer Rating
1
Terrible Drawers
on June 14, 2018
Posted by: hjbooth2016
from Lakeland, Fl
None of the three drawers slide well. They stick and are really a pain to open and close.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Representative, June 15, 2018
Hello, hjbooth2016.
Sorry to read you gave us one star. Hope as you spend more time with your fridge, you’ll rethink your rating.
In researching the details you provided, I do show our Customer Care Specialists were able to assist with those troublesome drawers.
Did you know? To get those troublesome plastic drawers to open smoothly try rubbing wax paper on the slides and hangers or vegetable oil.
We appreciate your business and feedback.
Should you need us for any additional questions or assistance, we can be reached at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST. Or you may email us at socialcare@frigidaire.com.
Regards-Derrick
Sorry to read you gave us one star. Hope as you spend more time with your fridge, you’ll rethink your rating.
In researching the details you provided, I do show our Customer Care Specialists were able to assist with those troublesome drawers.
Did you know? To get those troublesome plastic drawers to open smoothly try rubbing wax paper on the slides and hangers or vegetable oil.
We appreciate your business and feedback.
Should you need us for any additional questions or assistance, we can be reached at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST. Or you may email us at socialcare@frigidaire.com.
Regards-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Appliance
on June 14, 2018
Posted by: Mc V
from Little Elm, Texas
[This review was collected as part of a promotion.] Recieved this item as a promotion when I purchase my house. Great selection.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
It's ok
on June 14, 2018
Posted by: Tboogie
from Jacksonville, Fl
[This review was collected as part of a promotion.] This unit came with my house. The ice maker is very noisy and one of the drawers makes the worse squeaking noise ever. It's makes good ice and everything works properly like it supposed to though.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on June 15, 2018
Posted by: Joy4115
from Arizona
[This review was collected as part of a promotion.] This refrigerator came in a builder selected package that came with the new home we built. It is something I definitely would have picked out myself!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
so noisey
on June 16, 2018
Posted by: bobmac
from foley, al
[This review was collected as part of a promotion.] the refrigerator is nice looking and set up nice, but makes so many strange noises that it actually wakes us up at night. especially the ice maker
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , June 18, 2018
Hi Bobmac!
Thank you for taking the time to provide your feedback on your purchase.
We understand that some sounds on your refrigerator may be a little vexatious. Your refrigerator may make many sounds, such as vibrating or humming; which are apart of the normal operations.
If you experience any unusual sounds that do not seem normal, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
Thank you for taking the time to provide your feedback on your purchase.
We understand that some sounds on your refrigerator may be a little vexatious. Your refrigerator may make many sounds, such as vibrating or humming; which are apart of the normal operations.
If you experience any unusual sounds that do not seem normal, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on June 16, 2018
Posted by: LizMike
from St Augustine, FL
[This review was collected as part of a promotion.] This refrigerator came with our home when we purchased it and we love it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice look and quiet.
on June 17, 2018
Posted by: Gimpy
from Clarion
[This review was collected as part of a promotion.] Bought this a few months ago. My second set. Very nice .
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good deal
on June 17, 2018
Posted by: Joe77
from Louisiana
[This review was collected as part of a promotion.] Keeps food nice and cold. Has the space I need to store all the food I buy. Only probably I have is with the ice maker dripping a little every once and a while.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com