Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser - Ebony Black
Average customer rating
4.2
(1,516 Reviews)
Rating breakdown 1,516 reviews
5 Stars
841
4 Stars
378
3 Stars
158
2 Stars
73
1 Star
66
82%of customers recommend this product.
(
552 out of
671)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser - Ebony Black
Customer Rating
5
Love the features
on May 29, 2018
Posted by: Natasha1
from Fort Pierce,fl
[This review was collected as part of a promotion.] Came with my house and I love it...best fridge ever
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
All Good Except For top Drawer Is Hard to Open
on May 30, 2018
Posted by: jhall7375
from Hiram, GA
[This review was collected as part of a promotion.] I bought a house from Lennar Builders and this unit came with the house. The unit is fine except the top drawer in the refrigerator side is hard to open It seems to be to tight and hangs up. I have tried reinstalling it and just wont pull open or push in smooth. The other 2 drawers work great.
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 31, 2018
I am dismayed to hear your new refrigerator’s drawer has frustrated you, jhall7375. For the difficult drawer, please remove the drawer completely to ensure it has been installed correctly in the guides. Rubbing the gliders of the drawer, and the guides on each side of the refrigerator with olive oil or waxed paper, may help ease the slide. Thank you for sharing your valuable feedback. Please be assured your comments are reviewed online by our product gurus, who I'm sure will find value in your observations. Should you have any questions, please don’t hesitate to reconnect with us directly for assistance by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 888-203-1389. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great features and size
on June 1, 2018
Posted by: JuanGabriel
from Daphne alabama
[This review was collected as part of a promotion.] I got this fridge two months ago and very happy with it
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
A couple of issues
on June 1, 2018
Posted by: Diane107
from Carolina Shores, NC
[This review was collected as part of a promotion.] This refrigerator came with our new house. I like the space and the over all look. The only issues are a stain from the bottom of the freezer handle and an unusual sound that happens occasionally
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 4, 2018
Diane107, I know how frustrating it can be to adjust to the sounds from a new appliance. The normal sounds your refrigerator will exhibit are listed on page 24 in your Owner’s Manual. If what you are hearing is not addressed, please do not hesitate to reach out to us directly for assistance by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 888-203-1389. Please be on the lookout for an email from me with some information for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Loud & Squeaky
on June 1, 2018
Posted by: clay2460
from Idaho Falls, ID
[This review was collected as part of a promotion.] The fridge can be quite loud at times and the top drawer is deafeningly squeaky when you open/close it ... hopefully that will subside over time.
I would recommend this to a friend!
Response from frigidaire.comBy Courtney, Online Outreach Specialist, June 4, 2018
Thank you for sharing your refrigerator feedback, clay2460. I recommend rubbing wax paper along the drawer to reduce the sounds you're hearing & help the drawer glide easily. I hope this information is helpful. Please feel free to reconnect with us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST should you have any other questions. -Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great!
on June 1, 2018
Posted by: BigZ32404
from Florida
[This review was collected as part of a promotion.] I’ve only had the fridge for a month now and it works really good. The fridge keeps stuff cold and freezer keeps it frozen. Ice and water on the door works great, too!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome
on June 1, 2018
Posted by: RHarris
from Charlotte, NC
[This review was collected as part of a promotion.] Refrigerator was part of our new home purchase - wise choice
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Spacious and nice looking
on June 2, 2018
Posted by: Bkb0072
from Dallas, tx
[This review was collected as part of a promotion.] Lots of interior space in the fridge and freezer. Ice maker is a little loud.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com