Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser - Ebony Black
Average customer rating
4.2
(1,516 Reviews)
Rating breakdown 1,516 reviews
5 Stars
841
4 Stars
378
3 Stars
158
2 Stars
73
1 Star
66
82%of customers recommend this product.
(
552 out of
671)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser - Ebony Black
Customer Rating
4
I love It
on December 30, 2019
Posted by: RaeE86
[This review was collected as part of a promotion.] I have enjoyed the ice maker dispenser. The refrigerator came with my new home. I have not had any issues.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good design.
on December 30, 2019
Posted by: Alarm
[This review was collected as part of a promotion.] This came with the home. I am happy with the builder's choice
Written by a customer while visiting frigidaire.com
Customer Rating
2
Cools well makes a lot of ice
on December 31, 2019
Posted by: Slaslb
[This review was collected as part of a promotion.] We got this with our new home. It is very loud and doors are wavy.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 7, 2020
Congrats on your new home, Slaslb! We appreciate you taking the time out to share your feedback on your refrigerator and bringing your concerns to our attention. Please know that we make every attempt to produce quality products, and your feedback does not go unnoticed.
We realize that some operational sounds maybe a little noisy. When the surrounding noise is low, you might hear the compressor running while it cools the interior. Modern high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound, which is normal. You can view any Normal Operational Sounds, in the manual with the following link ftp://ftp.electrolux-na.com/ProdInfo_PDF/Anderson/A07198504en.pdf on page 23.
We see that you were able to reach out to consumer care on November 20th and they were able to resolve your door concerns at that time. If you are experience additional issues with your door, we would love to assist. At your convenience, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
We realize that some operational sounds maybe a little noisy. When the surrounding noise is low, you might hear the compressor running while it cools the interior. Modern high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound, which is normal. You can view any Normal Operational Sounds, in the manual with the following link ftp://ftp.electrolux-na.com/ProdInfo_PDF/Anderson/A07198504en.pdf on page 23.
We see that you were able to reach out to consumer care on November 20th and they were able to resolve your door concerns at that time. If you are experience additional issues with your door, we would love to assist. At your convenience, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
4
overall family friendly fridge
on January 1, 2020
Posted by: purp123review
[This review was collected as part of a promotion.] Fridge side is nice. Door controls easy to use. Drawers inside seem a little weak and don’t glide well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on January 1, 2020
Posted by: ratko88
[This review was collected as part of a promotion.] Fridge and freezer are great. There is a lot of space and fits a lot of food.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great features
on January 1, 2020
Posted by: Kim1977
[This review was collected as part of a promotion.] The fridge side is well thought out. Lots of room and shelving to store. The freezer side which it was wider. Limited in size of the items you can store there. Overall still happy with fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Big drone inside
on January 1, 2020
Posted by: Hiba
[This review was collected as part of a promotion.] I purchased the refrigerator with the hous . Working good I like the big space from inside
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice but...
on January 2, 2020
Posted by: KNickole
We love it because it came with our new home...it’s hard to keep clean and there’s not much freezer room. Overall it’s a sleek look and is nice with our other appliances
Response from frigidaire.comBy Briana, Online Outreach Specialist, January 7, 2020
Hello, KNickole! Thank you for your feedback! We are happy to hear that you are pleased with the style and features of your appliance. To maintain its appearance, clean stainless steel front and handles with non-abrasive soapy water and a dishcloth. Rinse with clean water and a soft cloth. Use a non-abrasive stainless steel cleaner. These cleaners can be purchased at most home improvement or major department stores. Always follow manufacturer’s instructions. Do not use household cleaners containing ammonia or bleach. Always clean, wipe and dry with the grain to prevent scratching. Wash the rest of the cabinet with warm water and mild liquid detergent. Rinse well. More care and cleaning instructions can be found in your Use & Care guide on page 24. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm EST. ~Briana
Written by a customer while visiting frigidaire.com