Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser - Ebony Black
Average customer rating
4.2
(1,516 Reviews)
Rating breakdown 1,516 reviews
5 Stars
841
4 Stars
378
3 Stars
158
2 Stars
73
1 Star
66
82%of customers recommend this product.
(
552 out of
671)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser - Ebony Black
Customer Rating
5
Great features
on December 1, 2019
Posted by: Maryfolds1
[This review was collected as part of a promotion.] I bought 3 weeks ago and I’m so happy that I did! There is so much room inside.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on December 1, 2019
Posted by: Honeydo2
[This review was collected as part of a promotion.] We love our new side by side refrigerator we also purchased the matching electric range, microwave and dishwasher. They are wonderful.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice features.
on December 1, 2019
Posted by: Micky72
[This review was collected as part of a promotion.] The side by side is a good looking fridge. There are absolutely no problems at all with this model, everything works really well. I wish I would have gotten the over/under because I fell those provide more room. This refrigerator has a lot of room you just have to make sure all shelves are adjusted for maximum space utilization.
Written by a customer while visiting frigidaire.com
Customer Rating
1
cheap junk
on December 2, 2019
Posted by: o123
this fridge should be an embarrassment to you. it is cheap junk. when you open the door the whole thing rolls out at you so you have to shove back with one hand while pulling with the other. when you open the door it slams all the way back like it's going to break off. it is really loud when it runs and makes all kinds of noise. the drawers are cheap plastic junk that drag so bad when you pull them out you actually have wiggle them around just to get them to pull out. our new house came full of frigidaire appliances and they are all cheap junk. i wouldn't have any of these but they came in the house and we plan on replacing every one of them asap. you should be embarrassed about selling junk like this.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, December 5, 2019
Ouch! O123.
We are really hurt that you feel this way about your appliances. We’re so sorry that your standard of quality did not match your expectations. We are always striving to do better and we look to our customer for feedback to make those improvements. Did you know we have some awesome self help video to become more familiar with your refrigerator. Please take a look at this link to view the videos https://www.youtube.com/user/Frigidaire/playlists?view=50&flow=grid&shelf_id=10. Feel free to chat with us at www.frigidaire.com or call us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
We are really hurt that you feel this way about your appliances. We’re so sorry that your standard of quality did not match your expectations. We are always striving to do better and we look to our customer for feedback to make those improvements. Did you know we have some awesome self help video to become more familiar with your refrigerator. Please take a look at this link to view the videos https://www.youtube.com/user/Frigidaire/playlists?view=50&flow=grid&shelf_id=10. Feel free to chat with us at www.frigidaire.com or call us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator!
on December 2, 2019
Posted by: Evans1224
[This review was collected as part of a promotion.] Moved into our new home a month ago. The frig Looks great. Plenty of room and love all the features.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks great
on December 3, 2019
Posted by: pamkk
[This review was collected as part of a promotion.] I am pleased with the fridge. I really like the stainless steel finish.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful refrigerator!
on December 3, 2019
Posted by: KChase
[This review was collected as part of a promotion.] We love this fridge! It is spacious, easy to clean, has temperature control drawers especially for fruits and veggies, and is overall wonderful!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love
on December 3, 2019
Posted by: Djh324
[This review was collected as part of a promotion.] We love our new refrigerator. Definitely recommend to anyone looking for a new refrigerator.
Written by a customer while visiting frigidaire.com