Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser - Ebony Black
Average customer rating
4.2
(1,516 Reviews)
Rating breakdown 1,516 reviews
5 Stars
841
4 Stars
378
3 Stars
158
2 Stars
73
1 Star
66
82%of customers recommend this product.
(
552 out of
671)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser - Ebony Black
Customer Rating
5
Vacuum seal tight when closed
on November 20, 2019
Posted by: Mdayers7
[This review was collected as part of a promotion.] Appliances were a part of my negotiated home package and I’m glad I fought for it. I have all Frigidaire appliances and love each of them for the details the designer put into creating them.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Awesome features!
on November 21, 2019
Posted by: Jcw62
[This review was collected as part of a promotion.] I am so glad I decided to upgrade to this fridge as it has much better storage space than my old Kenmore but it also has easy to access filter for easier replacements.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on November 22, 2019
Posted by: vwell001
[This review was collected as part of a promotion.] It looks great and works great! Allows for good organization and options for shelving as well.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Noisey
on November 23, 2019
Posted by: Skipper go
[This review was collected as part of a promotion.] Unit came with new home purchase. Makes a horrible noise every 15-30 minutes. Very annoying
Response from frigidaire.comBy Derrick , Online Outreach Specialist, November 26, 2019
Hello, Skipper go.
Congrats, on your new home!
Thank you for dropping by with your rating and review.
I feel terrible to learn about the hiccups you’ve experienced.
Your new, high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. I recommend reviewing the “NORMAL OPERATING SOUNDS AND SIGHTS” of your Use & Care guide page 23 for further details about the sounds.
Also, please watch this short video of some of the sounds your fridge may produce.
https://youtu.be/PLSixFjjuv8
Should the sound become louder, feel free to chat with us at frigidaire.com or via phone. Our Customer Care Team can be reached by dialing 800-374-4432, and available Monday through Friday from 8:30am-8pm EST.
Regards-
Derrick
Congrats, on your new home!
Thank you for dropping by with your rating and review.
I feel terrible to learn about the hiccups you’ve experienced.
Your new, high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. I recommend reviewing the “NORMAL OPERATING SOUNDS AND SIGHTS” of your Use & Care guide page 23 for further details about the sounds.
Also, please watch this short video of some of the sounds your fridge may produce.
https://youtu.be/PLSixFjjuv8
Should the sound become louder, feel free to chat with us at frigidaire.com or via phone. Our Customer Care Team can be reached by dialing 800-374-4432, and available Monday through Friday from 8:30am-8pm EST.
Regards-
Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Satisfactory Refrigerator
on November 26, 2019
Posted by: Wash Lady
[This review was collected as part of a promotion.] The refrigerator came from a builder incentive. It’s very noisy. The ice maker bucket has already had to be replaced because the dispenser kept getting jammed.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome refrigerator!
on November 27, 2019
Posted by: Jm2010
[This review was collected as part of a promotion.] I closed on my new home and this appliance was part of the package. I’ve enjoyed it because it’s spacious and keeps everything so cold.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful Fridge
on November 28, 2019
Posted by: Mikhal
[This review was collected as part of a promotion.] Refrigerator was a part of my home purchase. I had problems with my first one where it would leak and not retain a cool temperature so I had to have it replaced. Since my new one has arrived, I’ve had no issues. Great refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
5
More storage than expected
on November 30, 2019
Posted by: wxsmurfette
[This review was collected as part of a promotion.] This came with our house and I am not usually a fan of side by side doors for fridge and freezer but there is much more storage than expected. The water and ice work great as well.
Written by a customer while visiting frigidaire.com