Customer reviews from Samsung US
Samsung - Chef Collection 22.6 Cu. Ft. 4-Door Flex French Door Counter-Depth Fingerprint Resistant Refrigerator - Matte Black Stainless Steel
Average customer rating
2.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Samsung - Chef Collection 22.6 Cu. Ft. 4-Door Flex French Door Counter-Depth Fingerprint Resistant Refrigerator - Matte Black Stainless Steel
Customer Rating
1
Worse Purchase Ever
on February 18, 2021
Posted by: fcri
from Las Cruces, NM
by far, this is the worst investment we have made for our home. we purchased this one except it was a counter depth and with out the pull bars. it is beautiful to look at but that's where it stops. the middle drawer and the top of the freezer stopped freezing. i tried to put my entire experience with this fridge but i am only allowed so many characters. just take my word for it and do not purchase this fridge.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
1
Response from Samsung USBy Pat, Samsung Care, February 19, 2021
We're sorry to hear you were less than satisfied with your product. We pride ourselves on our products and the high-quality standards we maintain. If you have questions or require future assistance, please reach out to us using the information below. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1142985379
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1142985379
Written by a customer while visiting Samsung US
Customer Rating
1
Didn't even last 6 months
on September 16, 2018
Posted by: Caoimhin_B
from Villa Park, IL
Expertise:Intermediate
Installed on May 10, 2018, it's not September 16, 2018 and it no longer works. Less than six months and the freezer and fridge don't even get slightly cool.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, November 28, 2018
I definitely understand your concerns and frustrations. I would love to talk to you more about this situation and see how I can assist you. Please feel free to reach out to me directly via one of the following options and reference ticket number #1138731054.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
Thank you for being a part of the Samsung family! ^Cat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
Thank you for being a part of the Samsung family! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
I love this refrigerator!
on April 4, 2019
Posted by: CMur31
from Tampa, FL
We finally broke down and bought a new refrigerator, and we could not be happier. This is a spacious, well-designed refrigerator. It keeps my food fresher than my old refrigerator too.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy ^Cat, Samsung Cares, April 12, 2019
Samsung is happy to hear that when you transitioned into a new fridge, that you selected us. Exceeding your expectations with the performance of our fridge is wonderful news. We appreciate your recommendations and welcome you to the Samsung family experience. ^Cat
Written by a customer while visiting Samsung US