Customer reviews from frigidaire.com
Frigidaire - 27.6 Cu. Ft. French Door Refrigerator - White
Average customer rating
4.2
(660 Reviews)
Rating breakdown 660 reviews
5 Stars
334
4 Stars
200
3 Stars
62
2 Stars
34
1 Star
30
83%of customers recommend this product.
(
527 out of
632)
Customer Reviews for Frigidaire - 27.6 Cu. Ft. French Door Refrigerator - White
Customer Rating
2
Ice maker is a piece of ####!!
on November 14, 2019
Posted by: KellyPC
[This review was collected as part of a promotion.] We purchased this refrigerator about 2 years ago and I've had the ice maker apart at least 4 times to thaw the stupid thing out. Last night it was frozen solid and less than 4 months from the last time I had it apart. Not to mention how noisy it is. Will not purchase another Frigidaire again. And no we do not have children at home that leave the doors open.
Response from frigidaire.comBy Online Outreach Specialist, November 18, 2019
Hey, KellyPC! Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience has not been positive and want to see how we can help!
Please take a moment to contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Please take a moment to contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
big refrigerator
on April 1, 2020
Posted by: ehon0101
I like this refrigerator, but have had a repair person every year it is quite frustrating. Would not buy again.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , April 2, 2020
Ehon0101, we certainly apologize for any matters you may have encountered with your refrigerator and understand your frustration.
Please know that it’s important to us that our customers are more than satisfied and we would like to assist with any concerns you may have.
At your convenience, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best Regards,
Ciara
Please know that it’s important to us that our customers are more than satisfied and we would like to assist with any concerns you may have.
At your convenience, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great space, ice maker sucks!
on May 6, 2020
Posted by: Jmchadwell
All good except ice maker hasn’t worked most of the time. Leaks everywhere. Had to turn it off.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, May 15, 2020
Hi, Jmchadwell.
Thanks for your review.
I’m sorry you’re having an issue with your ice maker.
The video below may help remedy some of the issues you’re experiencing.
https://youtu.be/SdkokGjVyAo
Should you need us or have any additional questions, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8pm EST.
Regards-
Derrick
Thanks for your review.
I’m sorry you’re having an issue with your ice maker.
The video below may help remedy some of the issues you’re experiencing.
https://youtu.be/SdkokGjVyAo
Should you need us or have any additional questions, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8pm EST.
Regards-
Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
So quiet
on September 3, 2020
Posted by: Photoskater
[This review was collected as part of a promotion.] I just had the dishwasher installed today. It has great features, looks great in my kitchen, and is so quiet.
Written by a customer while visiting frigidaire.com