Customer reviews from frigidaire.com
Frigidaire - 27.6 Cu. Ft. French Door Refrigerator - White
Average customer rating
4.2
(660 Reviews)
Rating breakdown 660 reviews
5 Stars
334
4 Stars
200
3 Stars
62
2 Stars
34
1 Star
30
83%of customers recommend this product.
(
527 out of
632)
Customer Reviews for Frigidaire - 27.6 Cu. Ft. French Door Refrigerator - White
Customer Rating
1
Problematic
on April 22, 2018
Posted by: ConWalt
from Colorado
Our refrigerator is 3 years old, we’ve been in our house 2 years, and have had 4 service calls in 1 year. The ice maker has been replaced once, motor has frozen twice, and the fan motor makes a horrible noise. I really dislike this refrigerator.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , April 23, 2018
Hi ConWalt!
We really hate to hear of your experience with your refrigerator.
In researching, we were unable to locate any contact with us or service calls pertaining to your concerns.
So that we are able to properly assist you and rectify any concerns, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly-CiCi
We really hate to hear of your experience with your refrigerator.
In researching, we were unable to locate any contact with us or service calls pertaining to your concerns.
So that we are able to properly assist you and rectify any concerns, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly-CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
3
Love Info Display
on May 13, 2018
Posted by: MaximaDiva
from Charlotte NC
Shelf configuration awkward in both freezer and refrigerator compartments. Finding space for taller bottles not easy. I like info displays and reminders to order filters.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Representative, May 14, 2018
Hi, MaximaDiva.
Thanks a million for stopping by with your feedback.
Finding the right shelving configuration is tricky, however, I am confident you will find the right one for the tall bottles, you are an awesome Frigidaire consumer after all.
Feel free to reconnect should you have any additional questions or assistance.
Kind Regards-
Derrick
Thanks a million for stopping by with your feedback.
Finding the right shelving configuration is tricky, however, I am confident you will find the right one for the tall bottles, you are an awesome Frigidaire consumer after all.
Feel free to reconnect should you have any additional questions or assistance.
Kind Regards-
Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great coldness!!
on May 14, 2018
Posted by: Donna101856
from Florida
[This review was collected as part of a promotion.] We love this refrigerator! Ours went we needed one in a hurry and this has EVERY feature we were hoping for......easy to adjust shelves, everything is SO cold. The icemaker works so fast...LOVE IT!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on May 22, 2018
Posted by: Happy wify
from Eastvale Ca
[This review was collected as part of a promotion.] I’m glad I purchase this refrigerator from Frigidaire. I had the LG, Samsung and the Maytag and don’t even compare to this refrigerator. I Glad I made this purchase. Great job Frigidaire in designing this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good
on July 26, 2018
Posted by: Rachel222
from Plainview, NY
[This review was collected as part of a promotion.] I use it very well. However, when the freezer door was closed, it was slightly opened when the bang was not closed, and there were many times when the frozen food melted.
Written by a customer while visiting frigidaire.com
Customer Rating
3
upper doors work good
on December 5, 2018
Posted by: JohnSQ
from SC
[This review was collected as part of a promotion.] This is the first time we have had a bottom door freezer. The ice machine in up in the refrigeration area and seems to melt if warm items are put in the frig. The bottom pull out draw for meats and cheeses should be two draws so both doors don't have to be opened to access draw.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, December 6, 2018
Thank you for sharing your experience, JohnSq. We are constantly working to improve our selections/features and ensure that we’re meeting our customers’ needs. Although we’re not always able to predict what will be available, we regularly pass along our customers’ requests to our Design Team for particular production models. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Disappointed with ice maker
on June 30, 2019
Posted by: Will1951
from Cincinnati, Ohio
The large visable lunch meat (cold cuts) drawer sold us. We bought this two years ago and love all the extra room we have. Our problem is the ice maker currently.
I was told that the freezer on the bottom and the ice maker on the top was an engineer's nightmare. I understand that. But evidently this has not been perfected yet.. After several repair visits, I was told to put a container of hot water in the ice making area. This just seems so old fashioned for 2019. It feels like 1950 trying to defrost a frezzer. There is probably nothing more you can do but I just wanted to put that out there
I was told that the freezer on the bottom and the ice maker on the top was an engineer's nightmare. I understand that. But evidently this has not been perfected yet.. After several repair visits, I was told to put a container of hot water in the ice making area. This just seems so old fashioned for 2019. It feels like 1950 trying to defrost a frezzer. There is probably nothing more you can do but I just wanted to put that out there
Written by a customer while visiting frigidaire.com
Customer Rating
1
ICE MAKER
on October 22, 2019
Posted by: Mindy531
The Ice Maker worked the first month and hasn't worked since, Had it serviced 3 times out of pocket expense and STILL DOES NOT WORK!!!! It is the WORST EVER!! Horrible product
Response from frigidaire.comBy Online Outreach Specialist, October 23, 2019
Oh no, Mindy531! We're sorry to hear that this has happened. Please take a moment to contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com