Customer reviews from Electric Fireplaces Direct
Twin Star Home - 23 3D Infrared Quartz Electric Fireplace Insert with Safer Plug and Safer Sensor - Black
Average customer rating
4.8
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
5
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Twin Star Home - 23 3D Infrared Quartz Electric Fireplace Insert with Safer Plug and Safer Sensor - Black
Customer Rating
4
New insert
on October 17, 2023
Posted by: Robert P.
The dementions are spot on. Really easy to intall. I like the flame effect. Only wish it was brighter like old insert was. Overall very happy with it. Bob.
Written by a customer while visiting Electric Fireplaces Direct
Customer Rating
5
Love it.
on December 5, 2023
Posted by: CAROL D.
I bought this for my sons birthday so he could put it in his console and he just loves it. Surely added a nice ambiance to the room. It even throws out some nice heat to warm the area. I will definitely be buying one for myself.
Written by a customer while visiting Electric Fireplaces Direct
Customer Rating
5
YEP!!
on February 19, 2024
Posted by: Michelle C.
I always thought electric fireplaces were a joke. This thing is great! Looks like a gas fireplace!
Written by a customer while visiting Electric Fireplaces Direct
Customer Rating
5
Generally satisified so far. Had
on November 10, 2024
Posted by: Susan E.
Generally satisified so far. Had one before that I bought in 2017. Unfortunately for some reason the power button would not longer work so figured cost of fixing it would exceed cost of new one. The only think I am not as satisfied with in the new one is the ability to see the heater unit at the top. Feels this is less authentic than old one with just the fire displaying. Suspect this may have something to do with safety feature as a guard against touching heating unit accidentally?
Written by a customer while visiting Electric Fireplaces Direct
Customer Rating
5
Working as expected. Puts out
on January 23, 2025
Posted by: cort t.
Working as expected. Puts out good heat. With thermostat. and flames are really cool to look at.
Written by a customer while visiting Electric Fireplaces Direct
Customer Rating
5
It’s beautiful and perfect for
on April 1, 2025
Posted by: Cheryl O.
It’s beautiful and perfect for my existing mantel I have thank you very happy Cheryl
Written by a customer while visiting Electric Fireplaces Direct