Customer reviews from zagg
ZAGG - Messenger Folio Keyboard Case for Apple iPad 9.7 Pro - Black
Average customer rating
3.9
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
30
4 Stars
6
3 Stars
5
2 Stars
2
1 Star
9
Customer Reviews for ZAGG - Messenger Folio Keyboard Case for Apple iPad 9.7 Pro - Black
Customer Rating
5
Love the Folio Case!
on January 10, 2021
Posted by: William G.
I write a lot of reports and the folio case makes it possible for me to type them on my iPad.
Written by a customer while visiting zagg
Customer Rating
5
Perfect!
on August 11, 2020
Posted by: Anonymous
Glad to have found the case I needed! Works great! Perfect!
Written by a customer while visiting zagg
Customer Rating
1
Wrong product
on August 14, 2020
Posted by: James O.
What was sent was not the what I thought it was and did not fit my iPad.
Response from zaggBy Anne Teti, August 27, 2020
Hi James. Thanks for reaching out. We'd be happy to assist you with your product concerns, however, we need more details. Please reach out to us at bit.ly/ZAGG-EMAIL-US so that we can assist you.
Written by a customer while visiting zagg
Customer Rating
5
Nice!
on October 12, 2020
Posted by: Anonymous
I like the ease of propping it up and the style. The charging cord seems a bit more sturdy when plugging in and removing, compared to my backlit model.
Written by a customer while visiting zagg
Customer Rating
5
Great keyboard
on September 12, 2020
Posted by: Charles G.
I really like this keyboard. It makes my iPad heavier, but no heavier than a laptop.
Written by a customer while visiting zagg
Customer Rating
3
I had a previous Zagg
on August 6, 2020
Posted by: Anonymous
I had a previous Zagg keyboard for this iPad, and I loved it. I stayed open like a laptop. This does not. It's fine if sitting at a table, but I used my iPad for more casual use, on the sofa and can no longer do this.
Response from zaggBy Anne Teti, August 6, 2020
We're sorry to hear you aren't totally satisfied with your product. We'd be happy to work with you toward a positive resolution. Please reach out to us at bit.ly/ZAGG-Email-CS. Thank you for reaching out to us with your feedback, Nancy.
Written by a customer while visiting zagg
Customer Rating
5
Love mine
on August 5, 2020
Posted by: Mike M.
More functionality from my favorite iOS device. Well executed, super helpful.
Written by a customer while visiting zagg
Customer Rating
1
Very Sluggish
on October 28, 2020
Posted by: Leslie L.
I bought this keyboard case for my 9.7” iPad Pro and was excited to see that it was a case that’d be easily cleaned. I does work, but the biggest disappointment is that it is very sluggish when using the shortcut keys or when initially starting to type. It’ll do in a pinch, but I find myself using my Logitech keyboard case an avoid the headache altogether. Zagg usually has great products, this just isn’t one of them.
Response from zaggBy Isaac Chyon, October 29, 2020
We're sorry to hear you've had this experience with us. We appreciate your feedback and will be sure to pass this along to our team. If there is anything else we can do to improve your experience, please reach out to us at bit.ly/ZAGG-Email-CS. Thanks.
Written by a customer while visiting zagg