Customer reviews from brother-usa.com
Brother - P-Touch P750W Label Maker - Black
Average customer rating
3.8
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
21
4 Stars
18
3 Stars
5
2 Stars
9
1 Star
3
80%of customers recommend this product.
(
32 out of
40)
Customer Reviews for Brother - P-Touch P750W Label Maker - Black
Customer Rating
3
Disappointed with the features
on December 8, 2015
Posted by: Humhead
The printer works fine. The advertising looked great. I could print wirelessly with my phone and it runs on batteries. What could be better. When I opened it up I put in the batteries and the NFC or WIFI would not work.
It took 5 hours between 3 different calls and 1 replacement unit to find out that the NFC and WIFI only works when it is plugged in. That was very disappointing. The printer is still good, just not as flexible as advertised. And their top tech support did not know about this problem.
It took 5 hours between 3 different calls and 1 replacement unit to find out that the NFC and WIFI only works when it is plugged in. That was very disappointing. The printer is still good, just not as flexible as advertised. And their top tech support did not know about this problem.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Wifi feature is not good at all
on March 15, 2021
Posted by: Brother PTP750W
from Washington, DC
I chose this particular machine because I thought the wifi feature would be very convenient in that it would allow you to print from you mobile device but the feature does not function well at all. This is true with my both my Android and iOS devices. Every time I try to print from my mobile devices, the app says that it is unable to connect to a device. So I have to try multiple ways to get it to connect to my device even trying to connect manually with the IP address doesn't work. I always have to connect through direct wifi and then it will connect. But that means I have to disconnect from the network I'm on and then connect to the printer. I just think the connection process should flow more smoothly any time I want to print wirelessy.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, March 16, 2021
We are sorry that you are experiencing issues with your Brother PT-P750W. We understand you've already taken some steps to try and resolve this issue. We believe the additional steps below should help. Please contact us via chat, email or phone so we can provide you further assistance by using the link below:
https://www.brother-usa.com/brother-support
https://www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
1
Stopped working and customer "support " wasn't
on February 19, 2017
Posted by: AVMC
from New York, NY, United States
Two months after purchase it stopped working. Customer support was laborious, requesting numerous emails and contacts and it's still not resolved
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Need to put a "fail safe" in the print mode
on March 13, 2017
Posted by: adjuster11
from Lakewood, CO, United States
I have mine connected via USB so it's not very fidgety. Only problem I have is I accidentally will print other items rather than label to the printer, and it churns out 4-6 labels of waste. I'd like to see a software stop interuppt me, "Do you REALLY want to print to the P750W". That would save the wasted tape.
Still haven't figured out how to print labels 2-3 at a time without importing data, I want to enter the data myself, just don't know how, and Brothers canned answer was for data importing, not data entering.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Easy to setup.
on July 2, 2021
Posted by: SheltonGuy
from Shelton, Wa
I keep this close to my computer and use it to print file folder labels and tags for marking cables.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Quirky software, very good printer
on June 19, 2022
Posted by: Dqueue
from Palm Springs, CA
I really like this printer, but the software that it is bundled with is a bit quirky. For example, one day it started placing all text within a frame on any new label. I figured out how to turn it off temporarily, but it comes right back with the next new label. Really annoying. I can’t figure how to make it gone and keep it gone.
It prints beautiful labels any number of ways. They are always crisp, easy to read, and do the job well. The Brother software has tons of features, some are hidden deep within the sub menus. Often trying to find a feature requires going to the on-line help (which isn’t always easy to maneuver through.) which can be a pain. And the help info is hit or miss as to if the topic one is looking for exists.
This printer is more temperamental than some of the other label printers I’ve had from brother. For example, it has jammed more times than any other brother label printer. When it jams, the tape cartridge is done. You cannot repair it, you just have to toss it.
But those are minor inconveniences that can be overcome. For the most part the printer works well, does exactly what it is supposed to do, and does that well over and over again.
I like the chain printing feature which saves quite a bit on tapes. Otherwise every label has an 1” to 1.5” of leader before the actual text.
Written by a customer while visiting brother-usa.com
Customer Rating
5
brother-PT-P750W
on November 28, 2016
Posted by: Jimbdy
from Hemet, CA, United States
We went to the store talked to sales rep told him we're looking for a good label maker he sold us one.then went home to see what all it can do, not much at all one color one size, then found pt750 what a great machine all different colors and sizes. Works great . The wireless features is very nice with iPad .
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good Printer, Crummy Instructions
on July 23, 2017
Posted by: Big O
from Corvallis, OR, United States
I've been very happy with the printer. It spits out lovely labels in a jiffy and works flawlessly. The setup instructions are very poorly written and it took me longer than it should have to get things up and running. Once I was over that hump everything went well. I'd advise Brother to start over with the documentation.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com