Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT M88 App-Controlled Robot Vacuum - White
Average customer rating
4.2
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
44
4 Stars
28
3 Stars
5
2 Stars
6
1 Star
4
84%of customers recommend this product.
(
72 out of
86)
Customer Reviews for ECOVACS Robotics - DEEBOT M88 App-Controlled Robot Vacuum - White
Posted by: Hmartin123
from Gray, Maine
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this around March and have loved it ever since. It's very convenient to have a little robot do you're vacuuming while your sleeping, or away for the weekend. The app for it is great. It's a remote so you can send it home, pause, and control what direction it does. I really appreciate the scheduling feature myself. It's scheduled at night so you get to wake up to a clean floor!
*One thing to be aware of is not scheduling at times when your pet could have an accident. If it runs over it, it'll track it all over your floor. That unfortunately hadpped to us once. Luckily the parts are very easy to remove and you can scrub them throughly.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Kyler Markle
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It does a great job of keeping my floors clean, saves me a lot of time
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Ashley7777
Gender:Female
Verified Purchase:Yes
I love this vacuum when it works! It often just stops and beeps red and I have to go through and see what’s wrong. Currently it isn’t working at all because we can’t figure out what’s wrong with it. I would love If it had a digital screen that explained what needs to be fixed.
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, March 18, 2019
Hello,
We're sorry to hear the DEEBOT is acting up. If you could please contact us at customerservice@ecovacs.com attention Steve we'll be happy to help locate the source of the problem and get the unit back up and running properly.
Best,
Ecovacs Customer Care
We're sorry to hear the DEEBOT is acting up. If you could please contact us at customerservice@ecovacs.com attention Steve we'll be happy to help locate the source of the problem and get the unit back up and running properly.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: JoeCh20148
from Virginia
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I will recommend it to friends and family. Easy set up!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: robertj1234
from Minneapolis-St Paul
Verified Purchase:Yes
[This review was collected as part of a promotion.] Six months in and I am pleased. I use the Deebot as a backup to a regular cleaning service and I get what I need from the robot. It covers the most used carpet and cleans well.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Lindzelkins
from Carrollton, GA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our deebot a month ago and it is awesome!! It has been a life saver when it comes to our golden retriever’s shedding! So glad we bought this!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Dill102606
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this a couple of months ago and thought it did an okay job. It would keep the pet hair off the black floor and was very quiet. However, it would miss huge chunks of the floor at times too, would have difficulty sensing a drop off and often couldn’t find its way back to the charger. I also didn’t find the mop function terribly useful since it can’t tell the difference between carpet and floor. In the end, I returned it and bought the N79S for nearly half the price. The N79S is louder but seems to have more powerful suction and can sense a drop off so that I’m not constantly setting up gates on the different levels or our house. It still has some of the same struggles as the M88 but given the lower cost, I don’t mind as much. Would highly recommend the N79S to anyone!
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, March 4, 2019
Hello,
Thank you for your feedback. We're sorry to hear your experience with the M88 was less than perfect. Should you ever have any questions regarding the DEEBOT in the future, we can be reached at customerservice@ecovacs.com to assist.
Best,
Ecovacs Customer Care
Thank you for your feedback. We're sorry to hear your experience with the M88 was less than perfect. Should you ever have any questions regarding the DEEBOT in the future, we can be reached at customerservice@ecovacs.com to assist.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: MYDEEBOT2018
from North Carolina
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have always been a bit of a neat freak, so to speak, however when I became wheelchair bound, I could no longer physically run the vacuum (which drove me crazy). This DEEBOT M88 has been a lifesaver for me! I run it everyday and could not be more pleased about its results.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com