Great wallet. Looks great. Feels great. Received such high accolades for giving this as a gift, I bought it again and for some one else. Great quality.
Order incorrect, customer service impossible to contact
on January 18, 2024
Posted by: Erin
from Undisclosed
Verified Purchase:Yes
The wallet itself is fine, but I ordered it when there was a promotion for embossing. I ordered embossing, but the wallet came without the embossing. I tried to contact customer service, and the wait was hours long, so I just gave up. Not worth the time or effort. Disappointing.
Response from FossilBy fossiluspwr, fossiluspwr, January 26, 2024
Hello Erin, thank you so much for reaching out to Fossil! We are sorry to hear that the order was not delivered with embossing and for the time it took you to try and contact us.. We understand how frustrating this can be, for that reason we have assign your case to one of our specialized agent which is going to be contacting you as soon as possible via email to provide a follow up. Meanwhile we hope you have a wonderful rest of your day!
Llegó hermosa y ya esta toda descascarada. No es de piel, la compre para regalo de diciembre y ya tengo que comprarle otra.
Response from FossilBy fossiluspwr, fossiluspwr, January 26, 2024
Hola Melina! Gracias por tu comentario sobre nuestra Derrick RFID Bifold with Flip ID. Lamentamos mucho el articulo se haya dañado, por favor no te preocupes, un agente se estará contactando por correo electrónico para apoyarte de la mejor manera posible. Si tienes alguna duda adicional no dudes en contactarnos a social@fossil.com. Que tengas un buen dia!