Customer reviews from Fossil
Fossil - Derrick Flip ID Bifold Wallet - Brown
Average customer rating
4.2
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
102
4 Stars
5
3 Stars
3
2 Stars
5
1 Star
21
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for Fossil - Derrick Flip ID Bifold Wallet - Brown
Posted by: Carol
from Undisclosed
Verified Purchase:Yes
Christmas gift for my husband. His current fossil wallet is finally wearing out. He was very pleased with that one.
Written by a customer while visiting Fossil
Posted by: Rabbit
from Undisclosed
Verified Purchase:Yes
The embossing was crooked all the letters different sizes and when I reached out to customer service they refused to replace. I thought the second time would be better but both wallets look busted and customer service couldn't care less. Just don't get it embossed.
Response from FossilBy fossiluspwr, fossiluspwr, January 26, 2024
Hello! Thank you for your recent review on Fossil.com, We are truly sorry to know about the issues you've been experiencing with your Fossil wallet, and we understand how frustrating this situation has been for you. Your feedback is important to us, and we sincerely apologize for the inconvenience you've faced. We've taken note of your experiences and concerns and will ensure that this feedback is communicated to our product and service teams. Should you have additional comments or concerns, please do not hesitate to contact us at social@fossil.com.
Written by a customer while visiting Fossil
Posted by: Jimmie
from Undisclosed
Verified Purchase:Yes
I LIKE THE WAY IT IS MADE. IT IS A CHRISTMAS PRESENT SO I HAVE NOT SEEN IT YET.
Written by a customer while visiting Fossil
Posted by: Kamari
from Undisclosed
Verified Purchase:Yes
It's bigger than I expected and slightly bulky. However I love all the compartments for my cards and ids. Makes life easier when everything has a place and I can clean see if something is missing . Would definitely recommend it
Written by a customer while visiting Fossil
Posted by: Michelle
from Undisclosed
Verified Purchase:Yes
Just like the photo. Was a gift and the recipient loved it. Also was able to get initials embossed for free! Also was very happy with the packaging so I could easily gift.
Written by a customer while visiting Fossil
Posted by: Amarah
from Undisclosed
Verified Purchase:Yes
He loves it! It's good quality and sleek. Perfect gift for a bf
Written by a customer while visiting Fossil
Posted by: Rachel
from Undisclosed
Verified Purchase:Yes
Was a bit bigger than I thought. The recipient was very happy with it though. Monogram was a really nice touch.
Written by a customer while visiting Fossil
Posted by: Melani
from Undisclosed
Verified Purchase:Yes
started to fall apart less than a month after i got it. the leather is ripping off
Response from FossilBy fossiluspwr, fossiluspwr, January 26, 2024
Hello Melani, thank you so much for reaching out to Fossil! We're truly sorry to hear about the issues you're facing with your wallet. Quality is of utmost importance to us, and we want to make things right for you. Please contact our customer support team at social@fossil.com with details about the problem, and they will be ready to assist you promptly. We appreciate your patience and understanding as we work to resolve this matter for you.
Written by a customer while visiting Fossil