Customer reviews from sony.com
Sony - H900N Hi-Res Wireless Noise Cancelling Headphones - Black
Average customer rating
4.1 out of 5
4.1
(56 Reviews)
Open Ratings Snapshot
Rating breakdown 56 reviews
5 Stars
37
4 Stars
3
3 Stars
5
2 Stars
8
1 Star
3
71%of customers recommend this product. 
(
37 out of 52
)
Best Buy Privacy Policy
Customer Reviews for Sony - H900N Hi-Res Wireless Noise Cancelling Headphones - Black
Customer Rating
5 out of 5
5
Awesome set of headphones
on January 21, 2018
Posted by: Pete619
Gender:Male
My original headphones are the XB950N1 which I loved except they didn't fit my ears very well. I have long ears and the XB's ear pads sat on top of my ear lobs. I saw on video reviews the the h.ear on 2's have much larger ear cups and they fit my ears perfectly. I also find the overall audio quality better than the XB's but the XB's still offer better 'thumpin' bass. The noise cancelling on the h.ear on 2's are better than the XB's and just overall they feel like premium headphones. The touch controls are really nice and I couldn't be happier with the h.ear on 2's.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Comfort and quality
on May 28, 2018
Posted by: Ryse96
Gender:Male
I got these headphones at a good price at Costco and the the sound is absolutely amazing. These are my first active noise canceling headphones and it's an interesting experience having no outside noise and just hear your music. These are great quality for the price and have an actually decent app for changing settings. The most bang for your buck headphones I've ever bought, pun intended.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Thoroughly impressed.
on April 6, 2021
Posted by: the_kubrick
Gender:Male
After buying and breaking 2 pairs of beats headphones over a course of 6 months, I was sick of headphones with crappy build quality. I decided to give these a try, and four years later I can confidently say these are a spectacular pair of headphones. These checked off all of the features I was looking for in a pair of headphones. I am a stickler for audio quality and these have amazing sound - full mids, uncompromising vocals, and low bass range. They have fantastic Bluetooth range, sound quality, and latency, but also can be connected via 3.5mm for when I'm on my desktop. They are very light and comfortable and I regularly wear these for 7-hour flights, which brings me to my next point. The ANC on these are great, and battery life is never a concern.
The build quality is actually why I am writing this review today. I have been thinking about upgrading to Airpod Maxes, but I decided against it because these things refuse to break or wear down, and with the sound quality on these things it seems like a waste to buy a new pair.
My only complaint is that the drivers inside the earcups stick out a tiny bit, and at times they can touch the tips of my ears.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
best bang for buck
on May 31, 2018
Posted by: Chanakya
Gender:Male
These are my first wireless NC headphones , decent enough to reduce outdoor noise while commuting . Glad I got them for decent price .
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
power issues
on January 26, 2020
Posted by: DocJim
Gender:Male
My future daughter-in-laww and I purchased the WH-H900N headphones and each turn themselves off by themselves after 5-10 minutes. I have yet to find any help from support....
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support January 27, 2020
Hi, DocJim!

We're sorry to hear about this. Please try following the step below to isolate the issue.

https://helpguide.sony.net/mdr/whh900n/v1/en/contents/TP0001513177.html

If this does not help, please email us at socialsupport@am.sony.com with the following details:

Name:
sony.com Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Erin
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Static after on for awhile
on April 6, 2020
Posted by: TC Silver Fox
I bought these two years ago and like them except I have to turn the noise canceling off after about one half hour as start getting a lot of static
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer SupportApril 7, 2020
Hi TC Silver Fox, We regret to hear you're having some static noise issue with your headphones. For further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Sony Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Sam
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
This product is amazing.
on September 17, 2020
Posted by: cadesellers123
Gender:Male
These are the best headphones ever, they are amazing. I have had these for about a year and i cannot complain I have had no problems at all and I use them all the time.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
Good headphone, but...
on October 13, 2020
Posted by: Haitham 56
Gender:Male
I bought this headphone from about two years ago. It has good sound but not excellent. After I use it for six months or so, I faced a hard to charge it. Now I cannot charge it at all. So I am using it by direct connecting to my laptop.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
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