Customer reviews from lg.com
LG - 7,000 BTU Window Air Conditioner and 3,850 BTU Heater
Average customer rating
2.8 out of 5
2.8
(9 Reviews)
Open Ratings Snapshot
Rating breakdown 9 reviews
5 Stars
3
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
4
33%of customers recommend this product. 
(
3 out of 9
)
Best Buy Privacy Policy
Customer Reviews for LG - 7,000 BTU Window Air Conditioner and 3,850 BTU Heater
Customer Rating
1 out of 5
1
DO NOT BUY
on November 13, 2014
Posted by: thewendysgirl
from North Little Rock, ar
So I bought this new window unit in the summer for a basement space sized for this units rating. It cooled as advertised. So now the weather has turned cold. Trying to use the heat feature, it just blows like a fan. Cool air. I set the unit to maintain a balmy 60 degrees. If I never readjusted that setting it would take until March to get that warm. If I'm going to have heat in my basement this winter I will have to go get a space heater as this unit is impotent.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Does not produce hot air
on November 16, 2014
Posted by: Anonymous
from Eureka Springs, AR
Heater is a awful. There is no hot air, had heater turned up to 86 degrees and was just luke warm air.
Do Not Buy This product.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love this LG window AC unit!
on August 19, 2014
Posted by: mrealc
from Tybee Island, GA, USA
This LG window HVAC unit is wonderful. Love the remote and the features. It is quiet and efficient.
Pros: Performance, Features/Settings
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
This product has great features.
on September 13, 2014
Posted by: SanJ
from Texas
In addition to remote control, heat strip, energy saver functions, this product now has a "Clean Filter" light that alerts you when the filter needs cleaning. After cleaning you simply push the Reset Filter Cleaning button. This is a great improvement. The air conditioner cools quickly and maintains the temperature you set. Haven't used the heat strip yet this season but a previous model worked well and am expecting the same of this one. Easy installation.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Not Right 4 Me
on October 2, 2014
Posted by: RubyNYC
from NYC
This LG A/C has a lean look, is very quiet, and cools & heats up a very large area. However, the setting tabs on the lower right are very hard to see. Instead of the usual 1,2,3... for settings, it has TEMP w/an up-down "fan" feature. For A/C, I push the down arrow until it gets to the lowest number 60. For heat, I click the up arrow until it gets to the highest number 86. It takes about 15 minutes to figure out if I need to click some more. Worst of all, I've got pet mice who are constantly crawling in an out of the wide slats over the setting tabs.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
4 out of 5
4
Features
2 out of 5
2
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
This product was just what I needed
on October 7, 2014
Posted by: Triciann1953
Back in August we decided that my Quilting was taking over the house! So converted our double garage into my Quilting Studio & the AC/HEAT was just what fairy ordered...Very satisfied with my remote control & every having the right the temperature at hand:)
Pros: Performance, Style/Design, easy to use, terrific
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
Doesn't cool very well
on September 22, 2017
Posted by: doyle3
from Brockton, MA, United States
We have had our a/c unit now for a little over a year
Pros: easy to use
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Features
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
DOES NOT PRODUCE HOT AIR
on May 1, 2019
Posted by: Grace28
from Plano Tx
[This review was collected as part of a promotion.] Heater is a awful. There is no hot air, had heater turned up to 88 degrees and was just luke warm air. Do Not Buy This product.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Response from lg.comBy ChrisCustomer ServiceMay 2, 2019
We are sorry to see your air conditioner is not heating properly. You can troubleshoot this from the following help article: https://www.lg.com/us/support/product-help/CT10000014-1341959148944-not-heating ^CP
Written by a customer while visiting lg.com
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