Customer reviews from Samsung US
Samsung - T5 250GB External USB Type C Portable Solid State Drive - Alluring blue
Average customer rating
1.5
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
1
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Samsung - T5 250GB External USB Type C Portable Solid State Drive - Alluring blue
Customer Rating
2
It's pretty, but, slow...
on April 11, 2020
Posted by: PurtaStudios
from WA
Expertise:Expert
I've rarely used this drive after purchasing it since it never seemed fast. Recently I tried to use it on my xbox and it said it's too slow to even use on that! So I ran a speed test and can't get above 42mb/s read/write speeds. Emailing customer support... hopefully this is fixable.
Features
2
Performance
1
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Speed reduces to 40MB/s
on September 10, 2018
Posted by: Sanketh
from Bangalore, india
Expertise:Intermediate
Speed reduced to 40MB/s whe checked in black magic test
Pros: Lightweight
Cons: Poor quality, Did not meet expectations, Not high def
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Memory, OBA, September 12, 2018
Sanketh:
Thank you for purchasing the 250GB T5 Portable SSD and for your review.
I am sorry to hear that performance speeds did not meet your expectations when checked in a black magic test. As several factors could affect speed, I would encourage you to call Samsung Customer Support via any of the options below.
1) 1-800-SAMSUNG (ask for Memory) 9AM - 12AM EST (Mon-Fri) / 9AM - 9PM EST (Sat)
2) samsungmemorysupport@sea.samsung.com
3) LiveChat 12PM-6PM EST (Mon-Fri) at: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Memory and Storage Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Memory-Storage/bd-p/memoryandstorage
We hope to hear from you.
~ Samsung Memory
Thank you for purchasing the 250GB T5 Portable SSD and for your review.
I am sorry to hear that performance speeds did not meet your expectations when checked in a black magic test. As several factors could affect speed, I would encourage you to call Samsung Customer Support via any of the options below.
1) 1-800-SAMSUNG (ask for Memory) 9AM - 12AM EST (Mon-Fri) / 9AM - 9PM EST (Sat)
2) samsungmemorysupport@sea.samsung.com
3) LiveChat 12PM-6PM EST (Mon-Fri) at: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Memory and Storage Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Memory-Storage/bd-p/memoryandstorage
We hope to hear from you.
~ Samsung Memory
Written by a customer while visiting Samsung US