Customer reviews from philips.com
Saeco - Xsmall Espresso Maker/Coffeemaker - Black
Average customer rating
3.9
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
24
4 Stars
14
3 Stars
3
2 Stars
2
1 Star
7
81%of customers recommend this product.
(
38 out of
47)
Customer Reviews for Saeco - Xsmall Espresso Maker/Coffeemaker - Black
Posted by: coffee addict 101
Gender:Female
Verified Purchase:Yes
this machine never worked properly, I have had to replace it
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 19, 2021
Hi there,
Thank you for taking the time to leave a review. It is very unfortunate to hear that your Saeco has not met your expectations. We would kindly invite you to reach out to our dedicated consumer support elaborating on the matter, as we are happy to see how we can improve your experience.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking the time to leave a review. It is very unfortunate to hear that your Saeco has not met your expectations. We would kindly invite you to reach out to our dedicated consumer support elaborating on the matter, as we are happy to see how we can improve your experience.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Error message after every single cup of coffee
on August 6, 2018
Posted by: SFUnhappyCustomer
After a third of a pound of beans, the machine became a frustrating piece of junk. Every single cup of coffee results in a "no water in the internal circuit" error. After following all of the reprime instructions carefully, I get 1 cup of coffee and a "no water in the internal circuit" error. It's frustrating and defeats the entire purpose of owning this piece of junk. After 10 times, I still get a "no water in the internal circuit". Saeco used to make great equipment.
Pros: small
Cons: doesn't work- piece of junk
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: cjp5
Gender:Female
Verified Purchase:Yes
We have a motor home and we love our big Saeco espresso machine so much that we actually lug it along with us. When we saw this smaller machine we decided to give it a try....... it's absolutely perfect! Makes a great cup of coffee in a much smaller space ....... the milk frothier is great....... yes, you may have to refill the water a little more frequently, but it's easy to do. We really enjoy this machine and it's very affordable.
Pros: smaller size and price.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Dingus65
Gender:Male
Verified Purchase:Yes
Excellent cup of coffee. Just confused where all the water comes from in the drip tray even when there is a cup under the spout at all times.
Pros: taste, ease of use
Cons: too much water in drip try, doesn't stay on long enough
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Andre59
Gender:Male
Verified Purchase:Yes
Finally a small automatic espresso machine. With the right coffee beans the espresso is perfect. After a few cups you will get used of it what to check.
The only thing I would recommend for the next edition of this machine, make a clear see you strip on front of the water tank.
The only thing I would recommend for the next edition of this machine, make a clear see you strip on front of the water tank.
Written by a customer while visiting philips.com
Customer Rating
4
It does a great job and makes a great cup of coffee
on February 9, 2018
Posted by: Debsbuddy
Gender:Female
Verified Purchase:Yes
It is a sturdy machine. Took a little bit of getting use to, but for the most part it is what I wanted and needed. I'm still learning about the frothing. I changed the amount of coffee brewed with each cup and it's pretty well perfect. Loving it.
Pros: dumps grounds in it's own waste bin
Cons: water tank is a little small!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Mike67
Gender:Male
Verified Purchase:Yes
We must add water everyday and empty coffee grinds every other day. The water container is difficult to remove. The bottom line is that it makes great coffee.
Pros: good coffee
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Nomster
Gender:Male
Verified Purchase:Yes
I wanted a machine that does the basics and that's what this machine does very well. Grind, brew, and steam for coffee, espresso, and latte's.
Pros: easy to use.
Cons: i'll nit-pic. small water reservoir
I would recommend this to a friend!
Written by a customer while visiting philips.com