Customer reviews from swann.com
Swann - 4580 8-Channel, 8-Camera Indoor/Outdoor Wired 1TB DVR Surveillance System - Gray/white
Average customer rating
4.4
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
154
4 Stars
49
3 Stars
9
2 Stars
1
1 Star
14
85%of customers recommend this product.
(
69 out of
81)
Customer Reviews for Swann - 4580 8-Channel, 8-Camera Indoor/Outdoor Wired 1TB DVR Surveillance System - Gray/white
Posted by: Smithy23
from South Wales
Frequency of use:Daily
Verified Purchase:Yes
I bought this for extra security and it does the job but as I'm not very technical I actually fitted it myself but I'm still getting to grips with all the features as there are lots for the price I paid.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Easy to install and use
on November 4, 2019
Posted by: 16906
from Australia
Frequency of use:Daily
I bought this system online as a refurbished unit, saving a lot of money in the process. It was a no brainer as the warranty was the same as if buying new. It arrived in perfect condition and I couldn’t note any defects or scratches etc. I installed the system myself (I’m not an electrician or handy-man by any means) and found it quite easy. I really enjoyed the project. It runs through the main tv in my lounge room which is wall mounted and is accessed on ’HDMI 4’. The hard drive unit sits on top of my surround sound receiver. The one (very minor) complaint I have is that there is a blue flashing light on the front and it runs continuously. If the lounge room is dark, the blue light acts as a strobe light. A small piece of electrical tape would fix it though. The 1080p quality is very good and clear. If a car is passing by at speed in the dark, it can be difficult to make out its make and model as the infrared shows the picture in black and white and the speed of the car can be seen as more of a blur. Other than that, all images both in daylight and infrared are clear and number plates can be made out to some extent. I have 6 cameras installed with a 1TB HD. One of the cameras is continuously recording 24/7 and the others are all set to record at the highest sensitivity (ensuring nothing is missed). This gives me about 10 days of recording before it starts to overwrite the older material. If I had my time again I’d consider a 2TB HD to allow for another camera on continuous and to give myself a little more time before it overwrites. I use the app to live watch at times but haven’t yet played with notifications or setting up hot spots (say over a valuable object) to ensure I’m made aware if there is movement nearby. I plan on using these features when I travel. No complaints so far - I’m chuffed with the system and it has had no issues since install (about 90 days ago).
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
1
poor picture quality, poor app interface, very poor.
on February 11, 2020
Posted by: GavinT
from Newport
Frequency of use:Daily
reading the sales pitch its states that you will be able to see faces and read number plates from the clear images. This is not true in the slightest. My car is parked approx 8m away and even in clear light, people are unable to read back the letters on the plate.
the cameras are completely useless other than 'seeing whats outside'!!
The user interface in the app does not allow synchronised playback of mutliple cameras or if it does i cannot find how to apply it.
if i hadnt installed the cables in the cavity walls it would have been returned to store as not fit for purpose.
To say I am disappointed by the set is an understatement and even more annoyed that to get a picture that might be of some use i will have to gamble on another Swann product. The gamble being if it does as they say and also if it works with my DVR, which my father has found with his system, it has been outdated meaning that any new type of camera will not work due to its age (5~6 years)
No, I would not recommend this to a friend.
Response from swann.comBy Josh V. , Customer Service , February 11, 2020
Hello Gavin,
Thank you for reaching out to us with your feedback. We are sorry to hear about your most recent experience with our Swann 8 Channel $ Camera DVR System. Based on the information provided, it is possible that the recorder is preset to record at a lower resolution than capable. This can be adjusted within the recorder. If you are having issues when remotely accessing your unit, we would recommend switching to the mainstream footage. This will improve the resolution but may delay playback times. Substream footage will allow for fast loading times but will reduce the resolution of the image.
At this time playback of multiple channels at the same time is not available within the Swann Security application. We hope to integrate more features into the application with its further development.
Your feedback is important to us. If you require further assistance, please reach out to our support team.
https://www.swann.com/us/contact-tech-support
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us with your feedback. We are sorry to hear about your most recent experience with our Swann 8 Channel $ Camera DVR System. Based on the information provided, it is possible that the recorder is preset to record at a lower resolution than capable. This can be adjusted within the recorder. If you are having issues when remotely accessing your unit, we would recommend switching to the mainstream footage. This will improve the resolution but may delay playback times. Substream footage will allow for fast loading times but will reduce the resolution of the image.
At this time playback of multiple channels at the same time is not available within the Swann Security application. We hope to integrate more features into the application with its further development.
Your feedback is important to us. If you require further assistance, please reach out to our support team.
https://www.swann.com/us/contact-tech-support
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5
Picture details great!
on August 13, 2020
Posted by: Abjoy220
from Central Point OR
Frequency of use:Daily
[This review was collected as part of a promotion.] I got the Swann - 4 Camera 8 Channel 1080p Full HD DVR Security System. It has motion and heat detection. I was worried I would be overwhelmed with the be insulation but the directions are very clear and easy to use. It took about two hours to install them in our house and get them up and running. I have the app on my phone so I can check our cameras anytime I want to. It is also set to alert me if anyone comes on our property. The picture and video quality really surprised me. It was very clear like I was watching from my window. Swann - 4 Camera 8 Channel 1080p Full HD DVR Security System Really gave me the piece of mind know my family, animals, and home are safe even when we are not. I highly recommend trying the Swann cameras for every household.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
4
Pretty good system with wires
on August 17, 2020
Posted by: Ozsplace
from Austin
Frequency of use:Daily
[This review was collected as part of a promotion.] So if you have the ability to run wires to your camera locations, then this is a pretty solid system. It has motion tracking and motion lights which is nice in the darker areas where the camera are pointed. The wiring is easy and a single cable runs the power as well as the signal which is nice. The unit has tons of storage and more can be added with an additional hard drive. The phone app is a bit old school and not really “modern” but ok and gets the job done. Make sure when you are setting these up you do a dry run and plug everything in before running the wires. The night vision is very good considering how small the cameras are and with the additional lights really makes it easy to see what you are looking at night. It’s only 1080p and not 4K but I’m not really sure that makes a huge difference for something like this. The motion detection is ok but not perfect - I’ve use a lot of these types of cameras and none of them are perfect without some sort of AI processing which requires a monthly fee normally. There are no fees for these which is nice. It’s eight channel so you can add an additional four cameras if you need and works with a wide variety of cameras. Overall if you have the ability to run wires to your camera locations this is a solid choice.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Love it!
on August 19, 2020
Posted by: Steve5150
from Collinsville, IL
[This review was collected as part of a promotion.] The Swann security camera system (SWDVK-845804V) is one of the easiest installation and set up security systems that I've installed. Everything needed to secure house is included there's no other purchases etc. What set up the viewing the capabilities is easy and very user-friendly. having its own keyboard makes it easier for setup with a DVR against the standalone TV or monitor. The cameras produces very clear images and videos.The Heat & Motion Sensing + Night Vision works brilliantly. The system comes with 4 cameras but the DVR will allow up to 8 ! Highly recommend this security monitoring system !
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
A must buy!!
on January 21, 2021
Posted by: JEBOWMAN
from Tulsa, Ok
Frequency of use:Daily
[This review was collected as part of a promotion.] These 4 cameras from Swann are great for any home or business.
Download the app, I did that first.
Then I took everything out of the box and read all the instructions.
Each one has a really long wire so there are many many places you can hang these.
I have all 4 outside.
I plugged in the DVR system and set up an account.
It is easy to link phone, computer and DVR.
The picture is very clear. I love how easy it is to see who is around.
Great for security anywhere it is needed. The cameras are easy move and easy to position in even small places.
Download the app, I did that first.
Then I took everything out of the box and read all the instructions.
Each one has a really long wire so there are many many places you can hang these.
I have all 4 outside.
I plugged in the DVR system and set up an account.
It is easy to link phone, computer and DVR.
The picture is very clear. I love how easy it is to see who is around.
Great for security anywhere it is needed. The cameras are easy move and easy to position in even small places.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
1
Worst camera system.
on February 1, 2021
Posted by: Nickc1122
Frequency of use:Daily
3 months old and cameras filled with water. Was told by tech support to build a hood over my cameras lol. what a joke.
No, I would not recommend this to a friend.
Response from swann.comBy Josh V., Customer Service , February 2, 2021
Hello Nickc1122,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our 16 Camera 16 Channel 4K Ultra HD NVR Security System. Based on the information provided, it is possible that these cameras were operated outside of the recommended operating temperature. The cameras have an operating temperate of -22°F ~ 131°F or -30°C ~ 55°C. Using the cameras outside of this range can/will lead to damage to your cameras. The information provided by our support team is correct. Camera hoods can be used to help protect the cameras from the direct elements. Speak with a member of our warranty department and provide the needed information to move forward with a claim. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our 16 Camera 16 Channel 4K Ultra HD NVR Security System. Based on the information provided, it is possible that these cameras were operated outside of the recommended operating temperature. The cameras have an operating temperate of -22°F ~ 131°F or -30°C ~ 55°C. Using the cameras outside of this range can/will lead to damage to your cameras. The information provided by our support team is correct. Camera hoods can be used to help protect the cameras from the direct elements. Speak with a member of our warranty department and provide the needed information to move forward with a claim. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com