Customer reviews from swann.com
Swann - 4580 8-Channel, 8-Camera Indoor/Outdoor Wired 1TB DVR Surveillance System - Gray/White
Average customer rating
4.4
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
154
4 Stars
49
3 Stars
9
2 Stars
1
1 Star
14
85%of customers recommend this product.
(
69 out of
81)
Customer Reviews for Swann - 4580 8-Channel, 8-Camera Indoor/Outdoor Wired 1TB DVR Surveillance System - Gray/White
Customer Rating
4
This is my 3rd swann system, fairly simple to use.
on February 9, 2022
Posted by: Anonymous
Verified Purchase:Yes
Think I picked the wrong system. It doesn't offer as many options as my last swann system but I'm ok with that. Probably just operator error.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Posted by: Freddy123
from Australia
Frequency of use:Daily
Verified Purchase:Yes
Easy to install quick delivery awesome results
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
2
Worked alright but then hard drive went out 2 years ago. No support
on September 18, 2022
Posted by: Coop
This customer did not provide a text review.
Response from swann.comBy Josh V., Customer Service , October 4, 2022
Hello Coop,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. Swann offers a one-year warranty provided a copy of your receipt or up to 36 months with valid registration on a Secure + Plan. Outside of this timeframe we are unable to process a replacement free of charge. Here at Swann, we believe that there is always room for improvement. We will continue to launch updates to the firmware and application to help further improve your experience. If you have any feedback or things you feel could make your experience better, please let us know. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your positive feedback on our Swann System. Swann offers a one-year warranty provided a copy of your receipt or up to 36 months with valid registration on a Secure + Plan. Outside of this timeframe we are unable to process a replacement free of charge. Here at Swann, we believe that there is always room for improvement. We will continue to launch updates to the firmware and application to help further improve your experience. If you have any feedback or things you feel could make your experience better, please let us know. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting swann.com
Posted by: Harbros Solutions
Verified Purchase:Yes
love the Swann cameras. Great system at an affordable rate. I install security cameras in New Orleans and when people need an affordable system that's reliable I tell them Swann.
Response from swann.comBy LV, Customer Support , July 12, 2023
Thank you for taking the time to review our product. We appreciate your support! LV - Swann Team
Written by a customer while visiting swann.com
Posted by: Ben V.
Verified Purchase:Yes
Someone tried to steal my car last month, so I decided to buy this surveillance system. It's been pretty easy to set up. I haven't put up all the cameras yet, but the ones that are up are functioning well. I work in security, and this system is very similar to the one at my work, so I'm pretty happy about that. It felt very familiar the moment I started using it.
Unfortunately, I've been having problems with the Android app. I have to open it about a dozen times before it actually connects, although it might be user error. There are a couple things I still want to try.
The iPad app works flawlessly though, so if I can't get the Android app to work, I may just switch to an iPhone since I've been considering getting one anyway.
One feature I'd like too see in the app is an audible alarm for specific cameras that's loud enough to wake me up. The person that tried to steal my car did so while I was asleep, and my garage is a separate building. But I've already added door sensors and motion sensors in my garage that are connected to a very loud alarm that's right next to my bed, so I found a simple workaround.
The thing I like most about this surveillance system is that insects don't trigger the camera motion detection very often, if at all. I have cameras from another company where insects set off the motion detection about every 5 seconds making the motion detection pretty useless.
What's also nice about the cameras is that I don't see as many shady people around my house as I used to. I've already had reason to email photos to the police of people behaving very suspiciously on my property thanks to this surveillance system.
Anyway, I'm just glad I bought this surveillance system, because it's protecting me and giving me peace of mind :-)
Response from swann.comBy LV, Customer Support, July 31, 2023
Hello. Thank you for sharing your positive feedback. LV - Swann Team
Written by a customer while visiting swann.com
Posted by: Lace
Verified Purchase:Yes
Great system.... cameras are crisp and clear.
Response from swann.comBy LV - Swann Team, October 23, 2023
Hello Lace,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. Your review gives us more insight into the things we have done correctly to improve your sense of security. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Thank you for reaching out to us and sharing your positive feedback on our Swann System. Your review gives us more insight into the things we have done correctly to improve your sense of security. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Response from swann.comBy LV - Swann Team, April 17, 2024
Thank you for your 5-star review!
Written by a customer while visiting swann.com