Easy to physically install and good quality video. Setting up procedure and app downloading overly complex. User interface for viewing playback exporting files etc not intuitive. Everything works but a much simpler user interface would help.
Excellent picture quality and field of view but very poor setup instructions just basic quick start. Not much use to a 77 year old technophobe like me. So just got basic screen view and unable to connect to other devices due to lack of information other than connect to router which is not practical in my situation so no other way of connecting to WI-Fi indicated in instructions. Can down load a manual which is very long and and precludes printing so again not very user friendly.
I would recommend this to a friend!
Response from swann.comBy Josh V., Customer Service , June 26, 2020
Hello,
Thank you for reaching out to us and sharing your feedback on our 4 Camera 8 Channel 1080p Full HD DVR Security System. In an effort to reduce the amount of paper waste, all manuals can be found online. Hard copies and be shipped upon request. Please know we do have a 24/7 support line in the event you request further assistance.
Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/contactsupport
We should be able to get you set up within a few minutes.