Customer reviews from swann.com
Swann - Indoor/Outdoor CCTV Camera
Average customer rating
4.3
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
25
4 Stars
12
3 Stars
3
2 Stars
0
1 Star
3
79%of customers recommend this product.
(
11 out of
14)
Customer Reviews for Swann - Indoor/Outdoor CCTV Camera
Customer Rating
4
Good cameras, but could do with some improvements
on August 7, 2018
Posted by: Guest
The quality of the day time pictures are good.
Written by a customer while visiting swann.com
Customer Rating
4
Cameras
on October 21, 2018
Posted by: Peter R.
Very good easy to install, good quality day and night vision
Written by a customer while visiting swann.com
Customer Rating
5
High definition
on May 2, 2017
Posted by: Lawrence, UK
Great cameras but need to be supplied on their own
Written by a customer while visiting swann.com
Customer Rating
5
Great camera
on May 2, 2017
Posted by: Lawrence
Great clarity pic but swan need to sell these cameras on there own so I can extend my system
Written by a customer while visiting swann.com
Customer Rating
5
Great Addition to my home security
on July 27, 2018
Posted by: Guest
Kit comes complete with everything you need to fit. Easy to fit exelent quality as always with Swann products.
Written by a customer while visiting swann.com
Customer Rating
1
Very poor picture quality
on February 15, 2020
Posted by: Mikey g
from Leeds
Frequency of use:Daily
There is s huge road sign opposite my house and I can't even read the writing on it even when zooming in. I was expecting much much better.
No, I would not recommend this to a friend.
Response from swann.comBy Josh V., Customer Service , February 18, 2020
Hello Mikey,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann 2 Pack 1080P Cameras. This system will record in 1080P which is considered full HD. Although the resolution is great, it may have limitations in your scenario in specific. There are factors such as the distance that must be taken into consideration when the installation of your Swann system. If you are unable to get the coverage desired, we would recommend a system that would record in a higher resolution.
Please know we have a 30-day return policy for Swann.com orders. Your order can be returned for a full refund if you are not satisfied.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann 2 Pack 1080P Cameras. This system will record in 1080P which is considered full HD. Although the resolution is great, it may have limitations in your scenario in specific. There are factors such as the distance that must be taken into consideration when the installation of your Swann system. If you are unable to get the coverage desired, we would recommend a system that would record in a higher resolution.
Please know we have a 30-day return policy for Swann.com orders. Your order can be returned for a full refund if you are not satisfied.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Posted by: Ziggy
from Texas
Frequency of use:Daily
Verified Purchase:Yes
The installation was quick, I was able to use my older cameras as well
I would recommend this to a friend!
Written by a customer while visiting swann.com
Posted by: sbadert
from sydney Australia
Frequency of use:Daily
Verified Purchase:Yes
Camera is very good - however customer service is marginal. The original system had setup problems and was updated with later microcode. So far so good. I showed some great features but they were difficult to setup. Customer service were evasive on setup procedures, as if they had never seen the features before.
Eventually they wore me down. So the DVR works but could be sooo much better of customer service were better trained and willing.
I would recommend this to a friend!
Written by a customer while visiting swann.com